Briefly describe your issue: I was not able to receive my rewards in May and already opened a ticket before without any resolution. I re-opened again to see if anyone can have me on these tickets - 202438 and 202440.
What Operating System and Brave version are you using (Menu --> About Brave)? Windows 10
Is your Brave Rewards Profile currently verified? (yes/no) yes
What date did you connect a your Brave Rewards Profile? 02/18/2021 and 08/11/2022 for both devices.
Have you been able to successfully receive payments in the past? Yes
Are you using a VPN? (yes/no) No
Are you in a supported region (see here for list of supported regions)? Yes, Australia
Have you manually turned off Auto-contribute on all of your devices? Yes
Everyone affected by this has been requested to submit a support ticket if they believe they’ve done nothing to deserve being flagged. Suggest you submit one too. Not all cases are being resolved but they fixed it for me and a few others so far.
Yeah, I saw your comments on other threads and re-opened new tickets already, which should be in my post description above. Just see if anyone can resolve this.
I have submitted one about a week ago, in fact I think two tickets, but heard nothing back, and all seems to check out in rewards internals. Is there anyone from brave on here who can advise on?
Took about a good week before I heard anything. Fingers crossed you hear soon but if not, post your ticket number here in the forums and someone else might pick it up.
Quick update - submitted my ticket this morning, and just got the reply now from the same J with the auto-message about my account has been flagged. I probably just give up anyway and understand the fact that I am just a single customer of Brave, so insignificant to them. Good luck with whatever they are implementing for their anti-fraud system.