Good day all. This is the 2nd month in a row where the payouts of BAT’s (home computer and mobile) are not even close to the estimated amount. I showed between 8.676 - 15.117 . Actual payout was - 6.23356. That is brutal.
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The same just happened to me, 4 hours ago, in the called “November payout”.
In my case, this is the first time, in a very long time, that happens to me, again.
Will be a second payout this month, with the missing BATs?
Please Brave staff, an answer please…
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Seems to be happening to everyone now, with the excuse of “they got the math wrong” of the estimated earnings re incl brave brand related ads which aren’t paid or something. I sent a ticket about it as I have consistently received less than the stated end of month bat reward token range for approximately 6 months now and continue to fail to receive any remaining amount in the following month (especially since it keeps decreasing and not being consistent with my average number of ads received each month). For example this month I was meant to receive between 2.436 to 3.462 BAT but instead barely received 1.3 and this amount of time now can not be simply explained with it still being “stuck in transit” which is the other excuse they give.
I’m sure they’ll eventually move on to some other excuse once these two can’t fully explain all the losses, explains why they removed the estimated amount entirely so they don’t have to bother anymore. Eventually if we’re lucky it will come out and we may even find out the truth such as our reward tokens have been skimmed and siphoned away this whole time via some scam like many other crypto tokens are with the usual bs excuses thrown up.
My best advice would be to cash out your bat tokens to usd right away while the price is high to further reduce losses and move onto another crypto with your capital if you’re so inclined.
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Same here. Not a happy bunny. 
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Yes, it’s true, but it’s no less irritating not knowing why.
The same thing happens to me. 2nd month. And now they only show the number of ads you’ve seen, not the amount of rewards you’ve received when you check…
The other issue is the time it takes to give them to you. Before, it was always on the 7th of each month. Now, it takes much longer to the point that you start to believe that you won’t receive them. It doesn’t seem very serious. Maybe it’s the bullrun is coming? mnmn
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Never know what to say. Brave generally has made a lot of dumb choices in their transitions. Just like in the past when people got flagged, it would let them know and it would stop showing ads. But then they transitioned to where it would still show ads and even increase estimated earnings, despite not paying. It’s only when/if the person learned to create a support ticket that they would finally find out they were flagged.
Then is idea that they used to give just one number for estimated earnings and it was like 99% accurate. Even if it didn’t pay the exact number, the missing amount would rollover to the next month. But then they switched to the estimated range and even then accuracy has been bad.
As I complained about a lot of this, it was made clear that a lot of what we had before was because Brave was bleeding out money to make it happen. What we got wasn’t actually what we earned but was stuffed full of bonuses from their growth fund. And as it stands, Brave has used up almost all the BAT they had in that growth fund, which means they can’t offer as much bonuses and all as they had been.
Also if you did not know, Brave also had long been doing silent bonuses to people. Things like paying us to see the house ads, but also in that they would randomly multiply payouts in some months. Like perhaps someone was expecting 5 BAT but they’d get 10-20. When this happened, they wouldn’t send a message or anything. Also in the same token, they would send out extra BAT to make it match estimated earnings even if the person didn’t truly earn that amount.
In this past year or so, Brave has done 2 waves of layoffs. Anyone active here would notice SaltyBanana is gone, as is Michal from the iOS team, Hub from Wallet team, etc. They have had a fire lit under their butts and are pushing for profit.
What we’re seeing is them doing a poor transition. As always, Brave sucks at communicating things. There seems to be a mindset in the higher ups that you either strap in and hold on for the ride or you can see yourself out. This is especially when it comes to people complaining because they didn’t get as much free money as they thought they should get. They are a business and have focus on earning money, not giving it away.
And one thing I had done was track what ads I saw compared to what it said we should get paid for them at https://sampson.codes/brave/ads/my_region/. Once added, it matched what I got paid. Sure, the estimated earnings was off, but that is kind of what they are stressing in that the estimated earnings just was not accurate.
Final Note
All of that said, I do know that rather than them focusing on trying to explain anything or argue back and forth, they just have been putting their focus on what’s yet to come. Things like the offer wall and other features which supposedly is going to give us much more fine control over earnings. And supposedly we’ll have new ways to kind of know what we’re getting.
Unfortunately, it’s just not been shown much of what they are talking about. But I’m waiting and watching to see what’s up.
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@magela08 it’s never been fully on the 7th. I mean, even I made a post back in 2022 about how payouts were still pending. The post was made on December 14, 2022. rewards - November - #2 by Saoiray…
You also have I didn’t receive March Brave Rewards where person posted on April 18, 2022 just to have someone reply to say payments were still processing.
Or My rewards (BAT) October 2021 is missing where person posted on November 9, 2021 to say they hadn’t been received but reply was payments were pending.
Or this one on June 10, 2021 that said they did not receive payment and reply was that it still is processing.
So yeah, it’s not like it was ALWAYS on it. They have always had random delays. Though some months we get early. For example, Styles is already sharing they received their payment. They posted on December 6. I also received payment yesterday.
There are millions of people who receive payments. It can take time for it all to process and send. Even once Brave has it sent, they rely on the traffic to get to us.
same here like 5 hours ago in the november payout, i got like 50%, and it’s the third time for me
Well, in my case it has always been like that… but it doesn’t matter as long as the deposit them… another issue is that the rewards are getting fewer and fewer and my use of Brave is the same… Greetings and have a good week.
Next month will be interesting as well. I will estimate that i have at least 5 BATS worth from the miniscule ads that were shown, but with no counter available to us any more there will be no way to dispute whatever they pay out. I’m assuming I will receive 1 or less credited to my wallet. Its a great play by the makers. Like going to work and your employer paying you what ever they feel because there is no pay slip to reference. We will see what the future holds with their new plans.
I agree with much of what you have said especially their lack of communication being a very large issue-though I would like to say that not communicating is usually an indicator of dishonesty when it comes to financials in business.
I have to disagree with one minor point you made though @Saoiray, brave rewards are most certainly not “free money” as you put it and it is quite unfair to place such a label on those who receive bat and criticise this business Brave has created. The earnings from Brave Rewards are not considered free money because users must actively use the browser and agree to view ads to earn BAT.
@mwesten You also have to revisit what the topic is about, where people are saying they received less than they had anticipated. They were complaining as they wanted more BAT than they got. Yet the agreement was upheld and people received the 70% of what Brave got paid. Everything had been transparent via what we see in the ads history and on the catalog at https://sampson.codes/brave/ads/my_region/
Correct. You must opt in on something, then you get paid. You don’t have to fill out forms, take quizzes, refer people, make purchases, click ads, or anything of the sort. Thus with no work, purchase, etc it is “free money.”
When you use other browsers, they don’t pay you. It doesn’t matter how active you are or what information you provide, you earn nothing.
You probably should use better terminology here. If you look, there was no label put on anyone. Saying people are complaining because they didn’t get as much free money as they wanted is not labeling them. Tell me, what’s the label being applied?
Which is what I did. You point out like how they do poor transitions, don’t communicate as well as they should, have smaller teams than they should ideally be working with, etc.
It does get frustrating, such as how they did show in the catalog that house ads no longer paid, but they didn’t do any larger announcements until people started asking questions. At that point, we had things like First to know: Some upcoming changes in Rewards 3.0 that got published in November.
Brave needs to get better at giving information first, not in making changes and then bringing it up afterward.
@Saoiray
My apologies I don’t consider myself very eloquent in conveying my thoughts and feelings on platforms such as this as I do it so rarely. Thank you for taking the time to consider my response to your post so thoughtfully, I did appreciate that you were also putting in your criticisms of their actions and methods with more justifications stated than most.
I meant label however in the sense of putting everyone complaining into the same box/category as if they are not already aware of the official reasons given by Brave and imply that they have no valid reason to complain and should just accept their excuses as the truth, even if they don’t believe it is sufficient. So while you may not have used a specific label directly my point still stands in that you made a massive assumption about a broad category of people who are all receiving less than they expected/estimated (and not as you so judgmentally put “not receiving as much as they want”), even if my choice of language was slightly inaccurate. I am also one of those who has been consistently receiving less than half the amount stated for some time now and was already aware of the reasons communicated both directly to me from customer support and via the forums and I am not entirely satisfied that said reasons are sufficient to explain all missing BAT.
While I do believe that a company deserves the benefit of the doubt, repeated transgressions for progressively different reasons deserves a healthy dose of scepticism especially considering the numerous scandals and corruption that have occurred with so many other crypto currencies and tokens over the last few years.
And since you were so kind as to scrutinise my language/terminology so closely I would like to return the favour and say that again you are technically wrong in that it is NOT free money for everyone even if you feel it is for you, since you have to actively use the browser and which, for those who prefer to use a different one like myself, means going to some effort and therefore by definition making it not free money, no matter how little effort you may see it as being. Not to mention clicking away ads that pop up a few times every hour that may be irritating to some, again tolerating something and earning money as a result so not technically “free”. Free would be receiving an unexpected rebate/amount for doing no extra work and which does not require any action by the person whatsoever to receive it, for example a bank giving its customers an unexpected bonus payment into their accounts which has happened just recently in the UK on several occasions.
@mwesten Thank you for sharing your thoughts—I appreciate the time and detail you’ve put into your response. I want to clarify that my intention wasn’t to dismiss all complaints or label anyone unfairly. I recognize that some people, like yourself, have valid concerns and may feel frustrated despite being aware of Brave’s explanations.
On the “free money” point, I understand your perspective, but I’d argue that “free” often allows for minor effort. For example, if a store offers a free item you have to pick up, it’s still considered free despite the effort of going there. Similarly, Brave’s rewards don’t require payment, personal data, or substantial work, which is why I see it as free.
Ultimately, Brave has been clear that estimated earnings were never guaranteed and that house ads are no longer paid. While it’s reasonable to hold them accountable, discrepancies don’t necessarily indicate bad faith.
I hope this helps clarify my perspective, and I’m happy to continue the discussion.
@Saoiray Once again I appreciate your clarifications and perspective thank you for taking the time, I know everyone has been frustrated by the issues faced here in some way especially with the lack off clear consistent communication as you said before.
I still have to disagree with your position on defining earning bat rewards as free money, though at this point I’m probably just sounding pedantic lol.
First of all the fact they are called rewards at all means there is a transactional agreement put in place and thereby the earning of the money given and so can not be classed as free completely, in this particular case for both the use of the browser and the receiving of ads there is remuneration, although as you mentioned parts of this reward may include bonuses which could technically then be classed as extra free money.
And of course I accept your position as viewing it as free and it may seem negligible effort by a company and yourself, by the actual definition no matter how small if any effort is required it would not be technically free and to the recipient especially if they had to go out of their way to receive it - the free item example you gave depending on the person they would not necessarily view it as free and more “earned” to the same level of perception or interpretation as you see it as free (for example the travel expense if any to retrieve the item if you wouldn’t have taken that transport otherwise).
And while Brave’s rewards don’t need payment or personal data, for those of us that do not natively use Brave as a browser it requires more substantial effort to earn these rewards than others incl tolerating being fed the occasional ads, which is part of the reason I prefer my other browser with all the ad blocking included (have to give credit to Brave here though too they did a fantastic job with their shield ad blocker feature especially for youtube, my browser of choice has often recently failed where brave has succeeded to block those sneaky !#?@!'s).
And I’m rambling now so I’ll leave that point where it is and just say I respect your perspective on the bat tokens you receive, hell I love the term free money itself so would welcome any excuse to be able to use it in the end now I think about it tbh.
I understand that bad faith isn’t a given when it comes to bugs and discrepancies, and admittedly I have occasionally been known to jump the gun and assume the worst about a company due to my negative experiences with other companies and especially crypto tokens/currencies (never sure which word to use there for the general term).
Which is why at this point I feel the red flags going up for the way BAT rewards appear to be headed, and can only hope to earn as much as possible before the inevitable crash.
As I believe you or someone else so fittingly said before best just to ride the wave while we can and be grateful for what we’ve gotten so far I suppose :), though part of me wishes I had cashed out some or all of my current BAT tokens when it reached a peak price a short while ago hopefully the price will rise sharply again soon.
Speaking of which another bug that has occurred lately and currently this month for me is the notification in the rewards icon saying this month’s pay-out has been completed when it hasn’t been and I have yet to receive anything. I was surprised it actually said it was completed so early this month compared to the last year or so where it’s taken longer each time. But benefit of the doubt I suppose and hopefully it will be resolved soon (and isn’t a case of “if enough people don’t notice or bother to chase up so little bat tokens now we’ll make a small fortune in savings” lol).
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Thank you for such a thoughtful and nuanced reply—I really appreciate the effort you’ve put into explaining your perspective. While we may see the concept of “free money” a bit differently, I respect where you’re coming from, and I agree that individual perception plays a huge role in how we define value and effort.
I can also understand the frustration with payout bugs and discrepancies, especially with recent changes to the program. Hopefully, Brave will address those issues soon. Like you said, it’s best to ride the wave while it lasts and be grateful for what we’ve earned so far!
Thanks again for the thoughtful discussion—it’s always great to have a respectful exchange of ideas like this.
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As I estimated how Brave would short change me. I assumed I had at least 5 BATs coming in payment for the month. I downplayed what they would actually payout to be 1 or less. I received 0.73965. It is no longer worth it to utilize Brave for rewards. I have seen nothing new in the pipeline this month of any other way to earn rewards. And for the one poster who asked for help on how to earn rewards with Brave, I fear you are far to late to the game sir/madam.
You tell us that Brave gives us money “for free” this is not true, Brave pays us for seeing ads that Brave charges to its advertisers and must pay us, the end users, that is the deal. By the way, I have also been paid a small fraction of the ads received.
in December more than 500 ads viewed and I received 0.5 BAT? Is normal?
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Exactamente me paso lo mismo el mes pasado todo el tiempo duro la billetera reflejando el saldo en ceros, pero anuncios llegaron unos 80 o 90, y cuando veo las recompensas de el mes pasado llegan 0.04 centavos por los 90 anuncios que me parece una falta de respeto, realmente es tiempo y son datos de navegación los que están siendo canjeados por las recompensas, así que si por favor yo personalmente solicito que se hagan los retornos respectivos a la publicidad consumida, el tiempo de todos es importante.
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