Yesterday I have over 3.5+ BAT in my browser today down to 1.5+

Brave Rewards Rewards Support
1

Briefly describe your issue:
yesterday i had over 3.5+ bat in my browser today down to 1.1+

What Operating System and Brave version are you using (Menu --> About Brave)?
Windows 10
Brave:
Version 1.24.85 Chromium: 90.0.4430.212 (Official Build) (64-bit)

Is your browser wallet currently verified? (yes/no)
Yes

What date did you verify your wallet?
A Month Or Two Ago

Have you been able to successfully receive payments in the past?
Yes

Are you using a VPN? (yes/no)
No

Are you in a supported region (see here for list of supported regions)?
Yes

Does your device pass the SafteyNet check (Android only)?
Windows 10 Not Android

Have you manually turned off Auto-contribute on all of your devices linked to Uphold??
Yes

3 Likes
2

Same issue. Went from 2.95 BAT to 1.2 BAT overnight

2 Likes
3

Same. They’re reducing it now. Earlier I was being patient about this but now they’re literally getting the rewards back rather than crediting our previous month’s rewards.

2 Likes
4

@jcrawford

do you mean estimated pending rewards or rewards balance?

1 Like
5

Estimated pending. Building up over weeks and then wiped. None credited.

3 Likes
6

Same issue for me too. My wallet is not verified, but everything else is the same. I dropped from 7.8 BAT to 1.5 BAT.

2 Likes
7

both the estimated earnings so far this month, and estimated pending rewards in my case :frowning: The rewards I have collected at payout before on May 5th are still there even though my Uphold Wallet isn’t verified

1 Like
8

Rewards system gets worse each month, I suggest this every month, system needs to be trashed and start over from scratch, the code obviously has run away with bugs with no end in sight

1 Like
9

I know they’re working trying to fix it, but it’s like beating a dead horse at this point, just salvage what you can like the raw data and start over carefully

1 Like
10

same problem here. 9 BAT to 3.1 BAT

11

I’m having the same problem 3 BAT dropped to 1.5

12

Same issue with me. My estimated earnings decreased overnight (19th May - 20th May) and I still haven’t received my payout for the 6th of May.

1 Like
13

I’m also not recieving credit for the ads I am seeing. stuck at 1.394 BAT

14

Estimated Rewards so far this month is what I was talking about.

2 Likes
15

Any resolution from @steeven or Brave admins?

16

Hey @Mattches Many of the users including me have encountered this issue. Kindly lookout for a solution to this one.

17

any updates on this issue yet?

18

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