Why is my rewards account flagged?

I would really love to know why my account is flagged. I’ve not received any ads or payments for a few months, now. And upon investigation, and trying to verify my wallet, I was informed that my accounts been flagged.

All I’ve ever done was click on the ads, check them out, and close the ad. It’s literally impossible that I’ve done anything to be “flagged”, and upon reading the information about being flagged, is absolute lunacy that my account hasn’t had the flag lifted. If the system re-evaluates on a regular basis, then over the course of multiple months this issue should have been solved. This system is the ONLY reason I choose this browser over any other, and not having it available makes this worse than chrome.

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Weird how I see support responding to other people, who’ve posted after me… But are conveniently ignoring my post.

Thanks guys, you’re such a great help. Honestly…

Still ignoring my post, for some reason…

Patience is a virtue :slight_smile:

You opened a ticket and 1 hour after you were complaining. :stuck_out_tongue:
A response may take days, if not weeks. They are a small team for 50m users.

Coming to what is important.
Usually flagged accounts are not discussed in here in the community. (no one knows why)

So, I suggest you to send an email to suspensions@brave.com with your wallet ID, Give them as much information on how you use the browser as possible. If you have an hint why it was flagged, let them know.
You can find your wallet ID here brave://rewards-internals/ (do not share it in this community)

Be aware that it may take weeks until you get a response :slight_smile:

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nah they just ignore some people I set them my data and they did absolutely nothing have been getting no bat for 2 months verified uphold too (did not even get flagged this month)

Nothing to do with patience…

As stated above, multiple topics that were posted after mine (nearly 10) were answered within that time. Mine was ignored.

Then 5 hours later, I can’t even count how many have been answered. Yet again, mine hasn’t even gotten acknowledged.

I have patience, but clearly they’re not just missing it multiple bumps and half a day later.

Yes, I know :slight_smile:
Weeks may mean many weeks

that’s the way to go, providing them the details and wait, wait, or pushing, pushing

but, regarding flagged or suspended accounts, they do not share any details here in the community

bro I messaged an admin he asked for data(I gave it) and then he stopped responding I have been ignored for 2 months

You have patience? One hour after you posted, you were complaining?
Tell me any support service that answers your within one hour. Just tell me, and I will be happy to use their services. :smiley:

They answered 10 different people who’d posted AFTER me. So, yes. They do answer within one hour. It seems they intentionally ignore some, however.

Did you read the post?

As I said, flagged or suspended accounts are not discussed in here.
It is their policy. Even if I, or anyone else, do not understand why.

So, I suggest you to send an email to suspensions@brave.com with your wallet ID, Give them as much information on how you use the browser as possible. If you have an hint why it was flagged, let them know. (this is copy&paste)

That’s as much as I can help you. I understand you may be angry, but that will not help you. :slight_smile:

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Hi @antonio.jose.rodrige sorry to hear that you have waiting for some time.

Please be advised that we are working through several support tickets at the moment and sometimes it can take a while until your case comes in the queue.

If you would like to DM myself your wallet payment ID, I can look into the matter for you.

Thanks in advance :smiley:

Hi @SaltyBanana

Please help @TheJF45 with his flagged account :slight_smile:

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Having the exact same issue. Account is flagged and hasn’t worked in months…Don’t even know where to find the “wallet payment ID”

brave://rewards-internals

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TY…would have never found that poking around

@TheJF45,
If you haven’t already sent one, please DM me with your wallet payment ID so I can take a closer look thanks.

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