Have been getting this for week+ now…
Read this: https://support.brave.com/hc/en-us/articles/4494596374925
^^^^ Provides essentially no useful information but alludes to “you aren’t entitled to know why we’ve flagged your account. just wait… perpetually… then keep checking and wait longer…”
Opened a ticket on 10/6/22 asking for some form of explanation as to why it’s flagged or what I can do to “unflag” my profile, but no response to the ticket other than the canned reply letting me know they got my ticket.
Based on some other users reporting this, I suspect it may by due to using a VPN, but not certain - hoping Brave would be willing to elaborate. For clarity, I’ve used a VPN on my PC for years with no issue until now. I currently still use VPN on my phone and have no issues verifying with Gemini…
Open to any ideas or suggestions to get this resolved. Happy to provide any additional details, but can say I’m using latest version of Brave.
Hi @quisykl thanks for taking the time to share the above!
Could you kindly send me a DM with your wallet payment ID (found by going to
Any violation of Brave’s Terms can result in your account being flagged. You can find their Terms of Service for Brave Rewards at https://basicattentiontoken.org/user-terms-of-service/ 6
Some quick examples of things that often result in flagged accounts can be:
Using a VPN, Proxy Server, or other such thing to hide or fake your location. This is because it can be seen as you trying to bypass ad restrictions. Remember, advertisers pay so content is shown to specific regions. When you appear to be in a region you’re not, it is taking advantage of the system to see ads and receive BAT you shouldn’t be getting.
Modifying folders. There are some things you’re encouraged to do but some people do dig deep and try modifying folders that affect your encryption key OR where Users think they can fool the system into thinking they’ve seen more ads or have more BAT in their browser than they really do. Whether intentional or accidental, messing with the wrong things will get your account flagged.
Your setup sends mixed information to Brave. For example, maybe you’re in the United States. Your IP address shows you in California, your language is English-IN, and your time zone is correct. This will tell Brave you should see ads from India but then it sees that you’re actually in California. At this point it will think you’re trying to trick the system to see more ads and might flag you. If nothing else, it can result in you not getting BAT for ads that you do see.
Cloning your browser. Some people have learned how to do unofficial backup & restore and have the “great idea” that they can make multiple copies of the same browser on different devices and then Verify them with a custodial wallet like Uphold or Gemini. The system recognizes this and will flag the account and prevent anything from happening. Of course, even if unintentional, creating two exact copies of the browser and encryption key will be seen as attempting to do this and will flag you. So never have two identical copies of the browser running.
Uphold or Gemini identifies your account as fraudulent and/or there’s a violation of laws.
Any other type of suspicious activity is recognized by the system or Brave staff.
That said, just like people, the system isn’t flawless and mistakes can happen. If you haven’t done anything wrong, you can always create a ticket
The above are reasons for getting flagged.
Also, you mean 6th october or is it 10th june (Sorry for this silly question).
If october then, it could be because they usually get a lot of tickets during first 2 weeks of each month, regarding rewards payout and stuff. So that is the reason for you still not getting a reply
Thanks for response. Sending DM now.
No one knows. Not even the developers.
An account that has just 8 BAT was flagged for irregular activity. Are they kidding? Irregular activity for earning 8 BAT that is just how much you earn for watching 10 ads a day?
Even the system can make mistakes. If you think you’ve done anything from what I mentioned above as the reasons for getting flagged, then that’s the reason. To get unflagged raise a ticket here.
I am having the same issue and I’m puzzled as to why my profile is flagged. I use VPN on occasion as well but I have in no way tried anything remotely unordinary. I agree with the users post and would like assistance as well.
That is one of the reasons for getting flagged. The system keeps checking if anyone is breaking any rules, if it does find something, it flags them.
You should raise a ticket to start the process of being unflagged. Raise one here