my account got flag (surely because i use vpn sometimes) So PLEASE i need help ! i already create a ticket 1 week ago at https://support.brave.com/hc/en-us/requests/new?ticket_form_id=360001302431
i NEVER got any response. I’m still flag since 2 weeks.I use brave rewards since more than 3 years without problem
What Operating System and Brave version are you using? Brave is up to date
Version 1.52.129 Chromium: 114.0.5735.198 (Official Build) (64-bit)
Who is your verified custodian? Uphold
Are you in a supported region? yes
if you have a ticket number you should post it so a staff member can look into it.
hi, where can i find the number
You must’ve gotten it in an email from Brave. The one you shared when submitting the ticket.
should have gotten an email with ticket number right after submitting the ticket, if you don’t have one you should double check your spam folder, might have a reply already too.
i dont find it, i create another one, heres the new
ticket is 204308.
i got a bad respond from Brave, I mean, what did I do wrong except using VPN sometimes for some sites? What kind of brave support is this? I’m a longtime supporter of Brave Browser, and that’s the way they treat me!
I could only guess at their reasoning, though they have said that just vpn use is not enough to get you flagged.
You could try reaching out to @bravesupport on twitter if you want to appeal the decision but be aware it is a holiday in the US so you aren’t likely to get a reply today.
I reached them on twitter they just not respond positively…
i have multiple accounts with more than 10k followers, on twitter i will twet and rt the flagged problem on brave until i will be unflagged , THEY have a system problem and THEY don’t want to resolve this.
Agreed! THEY have a system problem
i got unflagged finally but it lasted only a week, now i’m flagged again. I noticed it flagged me when I used a VPN. It logs me out and when I log in again it flags! ,theres something wrong when we use VPN in system
I’m over Brave. Screw this small time browser. I supported it for years and this botched AI detection system will kill this organization. Say goodbye to your browser marketshare.
has something changed since your last post?
might want to wait for payouts to finish for this month.
@Hotblue what was your ticket number? I can take a closer look.
I check weekly if I am unflagged. Is still am. I have been checking since July 11th.
My original ticket was 210886. The ticket was closed. I replied and a new ticket was opened. I don’t know what the new ticket # is.
me i got flagged second time and its because i use a VPN. i need to wait for unflagged again it took weeks to be unflagged first time!, please help bcause the system really pissed off
my ticket still same here 204308
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