Please repost to reflect the template and guidelines and we’d be more than happy to assist you.
Guidelines - Before posting, please:
- Search the forum to see if anyone else has already posted or resolved the same issue you’re having.
- Ensure that you’re posting in the appropriate category — please use the appropriate category when posting to ensure that whoever assist you has a clear idea of what product or platform you are using.
- Fill out the template that appears in your editor when posting as it contains all the boiler-plate information surrounding your issue. It will help the Support team members and other Community members to efficiently assess and resolve your issue. NOTE: “Uncategorized” posts do not have a template, so please ensure you’re posting to the right category as mentioned above.
- Tag your post appropriately – use tags to help track and organize threads on this forum.
- Observe and adhere to our code of conduct