Briefly describe your issue:
I have three Questions/issues:-
- When I open my verified Uphold wallet I get a message that flashes on my screen before disappearing, that the Uphold Wallet is not going to be supported beyond 20 July (I think that is the date I saw). What is this about?
- I have not received the full allocation of BAT that was notified. 7./615 BAT was taken from my browser and it says will be transferred to my Uphold wallet. However, only 1.14023 BAT actually was allocated to the wallet. Where is the rest of the BAT?
- I have not received ads in my news feed, nor any BAT for ads viewed that appear on the front page of the Brave browser for over a month - except for about 1.5 days wher I received three or four ads. I did supply relevant information requested by Steve in June and thought this issue would be dealt with, but apparently it has not been fixed.
What Operating System and Brave version are you using (Menu --> About Brave
)?
Windows 11
Is your browser wallet currently verified? (yes/no)
Yes
What date did you verify your wallet?
In February - not sure of exact date
Have you been able to successfully receive payments in the past?
Yes
Are you using a VPN? (yes/no)
No
Are you in a supported region (see here for list of supported regions)?
Yes - Australia
Does your device pass the SafteyNet check (Android only)?
Yes
Have you fully completed Uphold’s CDD requirements?
Yes