Briefly describe your issue:
Not receiving ads for months now, no BAT being received. Seems to have happened not long after installing Brave on a new PC. Get a “flagged” message when trying to verify.
What Operating System and Brave version are you using (
Menu --> About Brave)?
Is your browser wallet currently verified? (yes/no)
What date did you verify your wallet?
Have you been able to successfully receive payments in the past?
Are you using a VPN? (yes/no)
Are you in a supported region (see here for list of supported regions)?
Does your device pass the SafteyNet check (Android only)?
Have you manually turned off Auto-contribute on all of your devices linked to Uphold??
I have a similar situation. My phone’s Brave app no longer seems to get ads.
I am not receiving ads suddenly from today from my two brave browsers in my two phones. One account is verified and another one is unverified.Please check @steeven @Mattches what the matter…
I am giving u required information regarding ids given below:
1.) Wallet status: Verified
Wallet address: f21aa991-24c1-4082-94f4-c05d897a7621
Custodian member ID: 81dbc377-16a9-4dac-8050-505c714ec560
2.)Wallet payment ID: bd1ba412-c656-462b-9a9d-6e51182c0d3f ( Also I haven’t received bat reward in my unverified account of 9.25 bat)
Thank you for reporting! Please DM with the following information:
- Copy/paste your Wallet ID (found on
- Your OS and Brave version (first three lines in
- A screenshot of your Rewards panel in
Settings --> Brave Rewards.
This will help to speed up the troubleshooting. Thank you in advance!