Wait to return an error similar to “please check your device has an active internet connection”
Actual Result:
It doesn’t log in, and returns with an error. Sometimes I can’t even get to step 2 as the QR code loading animation keeps running indefinitely.
Expected result:
It should log me in properly, and start using it.
Reproduces how often:
100% of the time.
Operating System and Brave Version:
OS: Windows 11 Pro Version 10.0.22000 Build 22000
Brave version ( desktop ): Version 1.39.122 Chromium: 102.0.5005.115 (Official Build) (64-bit)
Mobile OS where whatsapp is installed: Android 12
Additional Information:
I tried reinstalling Brave ( after completely removing every each folder of it, searching for any remnants after uninstalling ), reinstalled WhatsApp on android, cleared cookies completely, disabled Shields, and same thing happen. NOTE: This does not happen on WhatsApp desktop, or Edge browser, as I tested there as well.
That information - indicating that WhatsApp requires you to give up info about you, your computing behavior, and your computing devices - means that there are some Brave Browser settings that might need to be relaxed.
But, you certainly can test settings, to see what might ‘grant’ you success, trying to solve your issue(s) with WhatsApp.
Certainly, you need to Allow JavaScript for:
https://web.whatsapp.com/
–
Re the Brave Browser > site-specific Shields (Lion icon - right end of the browser window’s URL address field) panel selections . . .
If you choose to relax the
Tracking and Ads
Fingerprinting
settings, I suggest you do that, one level at-a-time. In other words, inch your way along, with all settings adjustments, and test. No giant leaps in settings changes - when relaxing settings.
–
Examine your cache, cookies, and site data clearing - SETTINGS - at:
brave://settings/clearBrowserData
for all three tabs: Basic / Advanced / On exit
in order to be more certain, that you are more accurately clearing what needs to be cleared.
Again, thank you very much for the info provided, but step 2 and step 3 will NOT help, as I stated that I already tried disabling the shields completely, and I also removed the cookies together with reinstallation of the whole brave app.
On step 1, I allowed everything just to be sure, and again, it did not fix anything.
you know what’s quite strange … mostly apps acts with Brave as if its chrome , which is obviously they’re the same with improved features (mostly ad blocking) , although I still can login to WhatsApp web through chrome , which is quite strange for me .
I really hope the can fix this issue soon cause I really loved Brave and it did helped me alot … thanx for responding I’d politely ask you to notify me if you found any some thing about this issue and thanx
Using your Step 1: ‘web.whatsapp.com’ as a link, and using Brave Browser for Mac (v1.39.122) (and Shields v1), I right-clicked on that link and chose to go to a New Private Window . . .
Where I right-clicked on the triangle icon at the left end of the URL address field. Getting a pop-down menu, where I Enabled: JavaScript for the site:
@289wk@fanboynz I literally said in the beginning and along the posts, that I reset everything, enabled everything for web.whatsapp.com, reinstalled everything, and that it works on other browsers, I don’t want to be disrespectful, but you keep telling me over and over to do the same things that I’ve said I’ve done.
Ok, something is really weird. Considering I reset the browser and it still didn’t work, I now again, disabled all my extensions and tried to log in, resulting in a successful attempt.
Here are the extensions that I’m using, and if I was to guess ( just lazy right now to test which one is the problem ), I would say the problem might be from the “Autoscroll” extension, as this is the last one recently installed. ( the other ones I’ve been using for quite a while now, so idk if might be from another extension, unless they’ve been updated ):
What is odd though, is that I use the same brave browser with the same extensions and everything ( as it is in sync with this one from the Windows machine ) on a linux machine ( Arch - Manjaro XFCE ), and I did not encounter the issue there.
