Description of the issue:
NOT AUTHENTICATING UPHOLD VERIFICATION WHEN USING “VERIFY WALLET” BUTTON IN BRAVE BROWSER
ABLE TO AUTHENTICATE UPHOLD USING BRAVE WITH THE UPHOLD URL
Steps to Reproduce (add as many as necessary): 1. 2. 3.
Click "Verify Wallet link in Brave browser - triangle in the upper right-hand corner
Prompted that I do not have enough BAT to verify and if I already have a verified Uphold acct., continue to login
Click link to continue:
Click Authorize button at the Authorize Application menu:
Link in browser shows wallet.uphold.com/authorize/…
Login Information: Populated Email Address/PWD : NEXT
Populate 2FA credential
7 Logged in as apexmanagement email address
Sent back to Brave Rewards Menu with the Verify Wallet button
Click Verify Wallet Button
Brave Browser closes
NOTE there are times when I am given a warning that there was a problem with verification and the browser will close. There are other times when there is a “loop” and I will be sent back to the brave rewards menu over and over again.
In addition, I can log into Uphold using the brave browser and authenticate with the 2FA credentials. I just can’t verify the wallet through the browser.
This started when there was a problem will all devices; 2 PC’s, 1 Mobile Phone. I was easily verified by clearing the cookies and cache from the browser.
I tried the same solution on the phone, including clearing data and cache, then taking both apps (Uphold and Brave) off the phone entirely. This reset everything only I can’t verify the wallet and the browser closes - intermittently.
I also tried this on another phone (Samsung S20) thinking that it was my phone (LG V60) and experienced the same behavior. I can log in authenticate to uphold through the browser on the S20 but I’m unable to verify the Uphold wallet when I go through the Brave Rewards link.
Each time I go through this process I’m still given the notification links to earn BAT through Brave Rewards and the rewards accumulate in settings. The wallet just won’t verify using the link in the browser.
Again, if you need the screen recording, I have one available.
Thank you in advance,
Actual Result (gifs and screenshots are welcome!):
Will supply a screen recording upon request
Expect wallet to be verified through the Brave Rewards Menu
Reproduces how often:
Operating System and Brave Version(See the
About Brave page in the main menu):
Application Version = Brave 1.29.78, Chromium 93.0.4577.63
OS = Android 11; Build/RKQ1.201105.002
Wallet first Verified with Uphold.com 07/21 (approx)
Initial Contact with support