We’ll need to take a look at the log files of users experiencing this issue to get more information.
For anyone encountering this issue please follow these instructions :
- Enable
Enable Brave Rewards Verbose logging
inside ofbrave://flags
. (Relaunch if prompted) - (If Verbose Logging was already on, please restart your browser)
- Go to
brave://rewards-internals
and click on Logs - Open the Rewards panel and disconnect your browser wallet from Uphold. Once disconnected go through the attempts to re-verify your browser with Uphold.
- Return to your
brave://rewards-internals
page andDownload your logs. - Fill out the form on this page and submit the logs → https://upload-support.brave.com/rewards
- Send me a DM with the subject line “Uphold verification” and the case number you are given once you are done.
Thank you.