Briefly describe your issue:
I successfully created an Uphold account in November and received a BAT payment in December for November usage. Both the Uphold account and browser showed the same amount of BAT. Then just a few days ago I received the December payment. The Uphold account total only shows the December payment, like the November payment was deleted. But the browser is showing the complete total. I didn’t make any contributions so I am not sure why Uphold has the incorrect amount.
What Operating System and Brave version are you using (
Menu --> About Brave)?
Android 14 / Brave 1.61.116
Is your Brave Rewards Profile currently verified? (yes/no)
What date did you connect a your Brave Rewards Profile?
Sometime in November 2023
Have you been able to successfully receive payments in the past?
Are you using a VPN? (yes/no)
Are you in a supported region (see here for list of supported regions)?
Yes, in the USA with Uphold
Does your device pass the SafteyNet check (Android only)?
Play Store says that app is not available for my phone since it was made for an older version of Android.
Have you fully completed Uphold’s CDD requirements?