Uphold account canceled

How do I receive my BATs? Because my Uphold account was arbitrarily canceled in my opinion by the company, considering that they don’t reveal to me the reason that led them to cancel my account.
I know there are rules to be followed, but I’m pretty sure I don’t break them, yet they don’t give me any explanation for the cancellation. I’m feeling like a real criminal.

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Briefly describe your issue:

What Operating System and Brave version are you using (Menu --> About Brave)?

Is your Brave Rewards Profile currently verified? (yes/no)

What date did you connect a your Brave Rewards Profile?

Have you been able to successfully receive payments in the past?

Are you using a VPN? (yes/no)

Are you in a supported region (see here for list of supported regions)?

Does your device pass the SafteyNet check (Android only)?

Have you fully completed Uphold’s CDD requirements?

1 Like

This issue is with Uphold. Therefore nothing Brave can help with. You can make a Gemini account and connect Brave rewards if you’re from US.

I already have a Gemini account, the problem is that Brazil is not supported to receive my BATs and I can’t verify.

We hope to add support for more regions as we move forward — we appreciate everyone’s patience and understanding.

Thank you