I haven’t received my June & July BATs payment into my Brave wallet

Brave Rewards Rewards Support
1

I had not received any BATs rewards in my brave account, since I disconnected my uphold account.

I’m missing BATs from June and July.

I appreciate your help on this issued.

Thanks in advance

Please ensure that you’ve read through the following topics/pages thoroughly before opening a topic as your question may have already been answered:

Please try to adhere to this template when reporting bugs. If you think you don’t need to fill out every section in the template fill out as much of it as you can and please be as descriptive as possible when posting.
<---------Delete this line and everything above before posting---------->

Briefly describe your issue:

What Operating System and Brave version are you using (Menu --> About Brave)?

Is your browser wallet currently verified? (yes/no)

What date did you verify your wallet?

Have you been able to successfully receive payments in the past?

Are you using a VPN? (yes/no)

Are you in a supported region (see here for list of supported regions)?

Does your device pass the SafteyNet check (Android only)?

Have you manually turned off Auto-contribute on all of your devices linked to Uphold??

2

Hi @larryesp thanks for posting,

Can you confirm if you are on the list of supported countries when verifying Brave Rewards with a custodian partner?

3

Yes, I did. I am in the supported country.

4

Could you further elaborate the above? Is your Uphold account disconnected from Brave Rewards?

1 Like
5

Yes I did, since last June. Support told me to do so in that time.

6

If your Uphold account is disconnected from Brave Rewards, I would recommend that you reconnect your Uphold account to receive your payout for the next cycle.

7

It is possible to get the rewards to my brave wallet?

I don’t want to get them to my uphold account anymore.

8

That is not possible unfortunately.

The Brave Wallet is not for receiving BAT from rewards right now, but you could transfer it from Uphold if you’d like.

The Brave Wallet is mainly for being a self custody wallet to hold your cryptocurrencies in general and for interacting with Dapps.

9

This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.