Uphold deleted my account

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Briefly describe your issue: I was verified in an uphold account and suddenly, for no explained reasons, they deny maintaining my account. So I can’t collect my Bats. What is this? They didn’t even explained the reasons. I’m shocked and very frustrated. Do you know what can I do? Tks a lot

What Operating System and Brave version are you using (Menu --> About Brave)?

Is your browser wallet currently verified? (yes/no)

What date did you verify your wallet?

Have you been able to successfully receive payments in the past?

Are you using a VPN? (yes/no)

Are you eligible for Brave Rewards (see here for list of supported regions)?

Are you on the list of supported regions when verifying Brave Rewards with a custodial partner (see here for list of supported regions)?

Does your device pass the SafteyNet check (Android only)?

Have you manually turned off Auto-contribute on all of your devices linked to a custodial partner?

You’ll have to talk to them. Raise a ticket with Uphold at

Also next time whenever you post your own topic, make sure to answer the questions in the template. There could be some vital info there which could be essential for troubleshooting

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