Uphold 2FA google

iamjherz · September 29, 2020, 7:19am

I reset my phone and I forget to back up my google Authenticator in uphold . Is there any solution to be able to sign in in uphold without 2FA? Thanks.

Aa-ron · September 29, 2020, 3:25pm

Hi @iamjherz,
Sorry you lost your 2FA, you need to contact Uphold support about this.

ambrocioisaias2808 · September 29, 2020, 4:02pm

Like @Aa-ron said, if you have everything strait with uphold contact them and ask for a knew 2FA code. It also happened to me and they help me.

iamjherz · October 3, 2020, 3:19am

Is there any solution to recover old verified brave wallet after resetting mobile?

Aa-ron · October 5, 2020, 7:11pm

@iamjherz
If you wallet was verified and connected to Uphold, your funds should be backed up in Uphold.

iamjherz · October 6, 2020, 3:41am

How about the pending? Is it possible to recover after reinstall brave?

Aa-ron · October 6, 2020, 2:51pm

@iamjherz,
Unfortunately, there is no way at the moment to back up pending rewards.

system · December 5, 2020, 2:51pm

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