Last week I realized that my Brave ads payout from the end of the first week in February was never made. There is an undated processing delay banner posted that says “Payments to verified Uphold wallets will continue through the weekend”. It is unclear if it was for the weekend that just past or if it is one or two weeks old. Regardless, it is now Monday February 28 and my payout is 3 weeks late. I have been receiving payouts in Uphold since May 2020 so I assume my Uphold wallet is verified. What is going on.
I’m in the exact same situation, even wrote to @Mattches but didnt get an answer for over 1-2 weeks. Whats wrong?
@amvernon,
We encountered several issues with February’s payout that resulted in a number of users not receiving payment when they should have. We are currently working on resolving the issue and retrying all of these payments — at which time, anyone with a valid (not flagged) wallet will receive any funds due. We appreciate your patience.
@RealSaiyan,
I currently have 444 unread DMs in my inbox in addition to the 100s of other notifications on Community. I will respond to your ticket as soon as I can.
Thank you.
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