Didn’t receive your payout or only received a portion of it? Here are some things to check first.
- Are payouts still processing? Although Brave Ads payout transactions begin on February 5th, it may take several days to fully process the large list of transactions. You may therefore see other users receiving their payouts before yours arrives. The team will keep everyone updated about payout progress (see above or below ). If the payout period has fully completed and you have not received your payout, DM the listed info below we can help you!
- Are you included the payout period? Please note that the payout beginning on February 5th is for Brave Ads earnings throughout December (plus any BAT you’ve accumulated before that). If you only recently enabled Brave Ads (for example, on February 2nd, 2021), you will receive your payout in next month’s payout period.
- Is your browser updated? Please make sure that your version of Brave is up to date - Brave.com/latest
Maybe you received it! If you do not have a verified wallet, you will need to go into your Brave Rewards settings and look for a
"Claim your ad earnings now!"button. You must click that button in order to claim your BAT payout. If you do have a verified wallet, your payout will be deposited automatically into your Brave Rewards wallet and Uphold account. Please double-check if it’s there! (Usually, Uphold will send you an e-mail receipt of the payout transaction.)
Hi, I have read through the checklist above, and it seems that none of those reasons apply. I’m a Windows User an my last received payout was on 6th December. My wallet is verifided (uphold) nad my Brave says it’s upt to date.