Briefly describe your issue:
Connected to gemini over 5 days ago, and tokens still nowhere to be seen.
What Operating System and Brave version are you using (Menu --> About Brave
)?
Windows 11
Version 1.31.87 Chromium: 95.0.4638.54 (Official Build) (64-bit)
Is your browser wallet currently verified? (yes/no)
Yes
What date did you verify your wallet?
20th October 2021
Have you been able to successfully receive payments in the past?
First time trying
Are you using a VPN? (yes/no)
No
Are you in a supported region (see here for list of supported regions)?
Yes
Does your device pass the SafteyNet check (Android only)?
Yes
Have you manually turned off Auto-contribute on all of your devices linked to Uphold??
Yes it should already be off
The following is shown in the logs:
[Oct 25, 2021, 2:10:38.5 PM:ERROR:credentials_promotion.cc(503)] Token list empty
[Oct 25, 2021, 2:10:38.5 PM:ERROR:gemini_wallet.cc(51)] Claiming tokens failed
[Oct 25, 2021, 2:10:38.5 PM:ERROR:credentials_promotion.cc(503)] Token list empty
[Oct 25, 2021, 2:10:38.5 PM:ERROR:gemini_wallet.cc(51)] Claiming tokens failed
[Oct 25, 2021, 4:41:21.1 PM:ERROR:credentials_promotion.cc(503)] Token list empty
[Oct 25, 2021, 4:41:21.1 PM:ERROR:gemini_wallet.cc(51)] Claiming tokens failed
[Oct 25, 2021, 4:45:01.4 PM:ERROR:credentials_promotion.cc(503)] Token list empty
[Oct 25, 2021, 4:45:01.4 PM:ERROR:gemini_wallet.cc(51)] Claiming tokens failed
[Oct 25, 2021, 4:45:03.1 PM:ERROR:credentials_promotion.cc(503)] Token list empty
[Oct 25, 2021, 4:45:03.1 PM:ERROR:gemini_wallet.cc(51)] Claiming tokens failed
[Oct 25, 2021, 4:48:27.2 PM:ERROR:credentials_promotion.cc(503)] Token list empty
[Oct 25, 2021, 4:48:27.2 PM:ERROR:gemini_wallet.cc(51)] Claiming tokens failed
[Oct 25, 2021, 4:55:36.2 PM:ERROR:credentials_promotion.cc(503)] Token list empty
[Oct 25, 2021, 4:55:36.2 PM:ERROR:gemini_wallet.cc(51)] Claiming tokens failed
For the past 5 days