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Briefly describe your issue:
Claimed BAT via Brave Browser, tokens disappeared.
What Operating System and Brave version are you using (Menu --> About Brave
)?
Windows 10 64 bit,
Version 1.29.81 Chromium: 93.0.4577.82 (Official Build) (64-bit)
Is your browser wallet currently verified? (yes/no)
Yes
What date did you verify your wallet?
Unsure, around Sept 7 with Gemini
Have you been able to successfully receive payments in the past?
Started using Brave in August, so no.
Are you using a VPN? (yes/no)
Yes
Are you in a supported region (see here for list of supported regions)?
Yes
Does your device pass the SafteyNet check (Android only)?
Desktop
Have you manually turned off Auto-contribute on all of your devices linked to Uphold??
Yes
Also, as of last update, not getting ads served and no longer accumulating BAT in rewards page.
Internals log shows repeated errors:
PM:ERROR:publisher.cc(774)] Publisher info not found
AM:ERROR:refill_unblinded_tokens.cc(189)] Failed to get signed tokens
AM:ERROR:gemini_wallet.cc(51)] Claiming tokens failed
PM:ERROR:credentials_promotion.cc(503)] Token list empty