Sync not working because «Not signed in»

Description of the issue:

I have three devices in a sync chain: my desktop computer running Linux Mint, my Android smartphone, and my Android tablet.

While the smartphone and the tablet are able to «see» each other and list the opened tabs on the other device, the desktop does not: although it lists the two devices in the sync chain, it always tells that there are no tabs opened in them, while this is not true.

Steps to Reproduce (add as many as necessary): 1. 2. 3.

  1. I created a sync chain across the three devices

  2. I opened several tabs on each of the three devices (desktop, smartphone, tablet)

  3. I tried to check the list of opened tables from the hamburger menu (“History”). The two Android devices see the tabs of the other device but not the tabs of the Desktop; the Desktop shows the message «No tabs from other devices».

  4. I tried to remove the device from the sync chain and then re-add it. However, pressing the button «Leave sync chain» does nothing.

Actual Result (gifs and screenshots are welcome!):

I checked the page brave://sync-internals/, and it says that the “Transport state” is “disabled” because it is «not logged in»:

The «Last synced» row says 433 hours, which corresponds roughly to when I installed Brave on my desktop (Oct 6).

I have searched this forum and Google for a way to «log in», but I have been able to find nothing.

Don’t know if it’s relevant, but all the radio buttons in the «Sync settings page» are off:

If I click on «Sync everything», the button turns on, but when I leave the page and reopen it, the radio buttons are still all turned off.

Expected result:

My desktop should show the tabs opened on the two other synced devices, and the sync-internals page should show that the sync features is active.

Reproduces how often:


Operating System and Brave Version(See the About Brave page in the main menu):

Kernel: 5.4.0

Desktop: Linux Mint 20 running Xfce

Brave: Version 1.15.76 Chromium: 86.0.4240.111 (Official Build) (64-bit)

Additional Information:

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