Still not receiving my payment from Brave Creators

Greetings! on April 6th I had 43.46 bats and today I have 6.93 bats, however the missing bats were not transferred to my wallet, please @steeven help me what would happen? as it said “Payments to Uphold and Gemini wallets have been completed.” and I have also sent you DM and still nothing help me please @steeven

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