Saved passwords /loguin disappeared

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Description of the issue: All my saved passwords and logins in the browser have disappeared. I didn’t manually perform any update, but the version is up to date. I’ve tried exporting the passwords to transfer them to another browser, but I wasn’t successful either.

Steps to Reproduce:

  1. Open brave
  2. settings
  3. Autofill and Passwords
  4. Previous saved passwords are gone

Actual Result: Previous saved passwords and login information disappeared.

Expected result: My passwords shouldn’t have disappeared, and I want to know how I can recover them.

Operating System and Brave Version:

  • OS Sequoia version 15.0.1 24A348
  • Brave version 1.70.126 Chromium: 129.0.6668.100 (Versão oficial) (arm64)

Additional Information: In some community threads, I read several reports about the same issue in previous years, but none of them had a conclusion or solution

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2

We have a Help Center article on the most common causes for this issue — can you please review it and check to see if they apply to your situation?

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