Saved passwords & Logins have dissapeared after last update

Description of the issue: All my saved passwords and logins in the browser have disappeared. I didn’t manually perform any update, but the version is up to date. I’ve tried exporting the passwords to transfer them to another browser, but I wasn’t successful either.

Steps to Reproduce:

  1. Open brave
  2. settings
  3. Autofill and Passwords
  4. Previous saved passwords are gone

Actual Result: Previous saved passwords and login information disappeared.

Expected result: My passwords shouldn’t have disappeared, and I want to know how I can recover them.

Operating System and Brave Version:

  • Windows 11 fully updated
  • Versión 1.70.126 Chromium: 129.0.6668.100 (Build oficial) (64 bits)

Additional Information: In some community threads, I read several reports about the same issue in previous years, but none of them had a conclusion or solution

I’ve done it and I haven’t found anything related to this, that’s why I’m asking.

BTW, LastPass extension is not working either
image

@Daniel.pena can you check the reply at Emergency LOST ALL MY PASSWORDS TODAY - #4 by szilardszaloki and see about getting those logs?

In the meanwhile, I’m going to tag in @Mattches and @szilardszaloki.

I’m wondering if the issue may be related to the ongoing problem from upstream chromium being worked on at https://issues.chromium.org/issues/365594097

I can see the issue, but I disagree on the replication: I have not opened Brave as admin or changed my Windows password. In fact, the only change has been updating Brave to latest version.

More info: it only happens with my main brave profile. Other profiles that I have do not have the same issue and I can see all saved passwords.

szilardszaloki How do I send you the logs?

Solved. But it look like it was not the issue that you said, since I solved it with a small trick:

  1. Create a new Brave profile
  2. Sync with the same chain
  3. “Magically”, passwords and sessions appear in both profiles. It has even solved the problem with LastPass extension and it works now.

Now I just have to delete the profile “Test 2” that I created, but problem is solved and I can breathe.

I have exactly the same problem, all my passwords have disappeared. Nothing unusual was done (eg changing Windows credentials). The ONLY thing between it working and it not working was that I upgraded Brave (to Version 1.71.123 Chromium: 130.0.6723.116)
Unfortunately Daniel’s solution has not worked for me. I created a new profile and synced with the old one and the passwords are still missing.
I’ve found the Login Data file in the default profile under User Data\Default and it does appear to contain some encrypted passwords but I can’t access them. There is no .bak file, and I do not have this folder included in my backup drive.
Any more ideas? I’d really rather not have to reset hundreds of passwords.

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