Saved passwords do not appear

Browser Support
1

Today when I am going to use the browser as usual, I open it and I am surprised that the saved accounts and passwords are not there, but if the bookmarks appear, is there any solution to recover the passwords that do not appear?

2

Hello @BrayanVilllamizar, sorry to hear that. Can you please answer the following questions so we can further investigate the issue?

1 - What kind of device and OS do you have?
2 - Have you updated to the latest Brave version? If this is a desktop computer found at brave://version) to download the most recent one (https://brave.com/download/)

This article can be helpful to you, please read:

XenArmor | – 22 Sep 19

700×400 51.4 KB

How to Recover Saved Passwords in Brave Browser | XenArmor

Showing password secrets of Brave browser including where website login passwords are saved and how to recover forgotten passwords

Let us know if that helps. Regards.

3

Hello @Jarc-1107 thanks for the answer.

  1. I have Windows 10
  2. I have not updated brave, I will try it
4

I already tried and it didn’t work

5

Hello again @BrayanVilllamizar, have you checked in the password manager:

brave://settings/passwords make sure the option auto sign in and offer to save password are enabled. Are you using any kind of extension? If so, please try to disable them.

6

I’m not using any extension, and I have that enabled

7

Hi

You may try a method for recovering passwords I explained a few months ago at this post How to get files from Old Brave Browser without Sync (Bookmark, tokens, configs, etc) - #12 by CerealLover

I personally, tried this method, for a normally working Brave version, but it is not a straighforward one. Success is not guranteed.
Note: this method only works to recover the passwords saved on the same device you are trying to recover the passwords from.

But before begining the recovery process, I suggest you reinstall Brave as it might be corrupt, but after making a backup of Brave “User Data”.

  1. To save User Data, in a safe place, got to %LocalAppData%\BraveSoftware\Brave-Browser\ by pasting the url in Windows Explorer.

  2. To reinstall Brave, open brave://settings/help, click on the word “Version”, download setup.exe and reinstall Brave.

8

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