Saved passwords disappeared and password Manager won't save new ones

Browser Support
1

Description of the issue: All my saved passwords/login information disappeared after I update Brave, I tried saving new passwords again, but it just won’t do it, when I click “Save”, the modal closes and the password is not registered.

Steps to Reproduce:

  1. Updated to version 1.48.171
  2. Opened Brave
  3. Previous saved passwords are gone
  4. Tried to register a new password (Through the pop-up that appears when logging in a site and through the configurations menu from Brave)

Actual Result: Previous saved passwords and login information disappeared and new passwords are not getting registered.

Expected result: My previous passwords shouldn’t have disappeared and new ones should be registering in the password manager.

Operating System and Brave Version:

  • OS: Ubuntu 20.04.5 LTS 64-bit
  • Brave: On “About Brave” page: Version 1.48.158 Chromium 110.0.5481.77 (Official Build)(64-bit) and on Ubuntu’s Snap Store: Version 1.48.171

Additional Information: Ubuntu GNOME version: 3.36.8

2

Hello @Carlos_ELR, thank you for reaching us out. Do you use the option clear data on exit? Is it checked? Do you have any other browser like Edge or Google Chrome, where you can try to import passwords from Brave? If Brave user data files has passwords it will show there. Hope this helps. Regards.