Reward claiming button dissapeared

Brave Rewards
1

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Briefly describe your issue:
I wanted to claim my reward from July when the button appeared but I failed the “I’m not a robot system” three times and triggered an error. Now the button has disappeard and i cannot claim my reward.
What Operating System and Brave version are you using (Menu --> About Brave)?

Version 1.42.88 Chromium: 104.0.5112.81 (Build officiel) (64 bits)

Is your browser wallet currently verified? (yes/no)
no
What date did you verify your wallet?

Have you been able to successfully receive payments in the past?
no
Are you using a VPN? (yes/no)
no
Are you in a supported region (see here for list of supported regions)?
yes
Does your device pass the SafteyNet check (Android only)?

Have you manually turned off Auto-contribute on all of your devices linked to Uphold??

2

Hi and welcome to the community. :slightly_smiling_face:

The claim button should reappear. Just give it some time. If after payment processing has completed and you still haven’t received a claim button again, then submit a request to support for assistance using this form: Submit a request. You can check Brave ads payout status at Brave Ads Payout status or Regional Catalog Viewer.

Hope this helps! Take care. :slightly_smiling_face:

3

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