Claim button disappeared and I didn't receive my rewards

Brave Rewards Rewards Support
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1

Briefly describe your issue:
A button to claim my rewards appeared on my Rewards page but after I clicked it and I completed the captcha an error message was shown and the claim button disappeared. I didn’t receive the rewards of March

What Operating System and Brave version are you using (Menu --> About Brave)?
Windows 10

Versão 1.37.116 Chromium: 100.0.4896.127 (Versão oficial) 64 bits

Is your browser wallet currently verified? (yes/no)
Yes

What date did you verify your wallet?
April 14th

Have you been able to successfully receive payments in the past?
No

Are you using a VPN? (yes/no)
No

Are you in a supported region (see here for list of supported regions)?
Yes. I’m in Brazil

Does your device pass the SafteyNet check (Android only)?

Have you manually turned off Auto-contribute on all of your devices linked to Uphold??
Yes

1 Like
2

This is part of a known issue that the team is addressing presently. We hope to have this issue resolved as soon as possible. Thank you.

3

Here’s a handy update: April 2022 Ads Payout Issues Update - #3 by Kickflip

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