I reset my laptop, upon signing back in with the same Google email address, all of my bookmarks are gone. I’ve tried every profile/email that I used previously.
The kicker is, a week later, (without doing a reset on my other PC), my Desktop did the same thing. It was like everything was gone, profiles, bookmarks, etc. I only had one profile to sync, but they were all gone.
I understand I had a sync set up to ONE profile, however, why did it take a week? Something isn’t right.
Shouldn’t everything be under the same email account? I had everything set to sync from my GChrome to that email, and have been using it for apprx 2 years.
I have reset this same laptop in the past and this never happened. I could always access them after signing into Brave with my Gmail email and they’d be there in Brave.
For my work, I NEED many of the bookmarks. But even more importantly, my son, my best friend, and my grandpa’s obituaries were bookmarked (my son’s is archived on the system and without the exact link, I cannot access it!).
Troubleshooting technical issues is much easier when both the user and support agent practice clear communication. For this reason, we have provided the template below for you to fill out with information about your issue. Please provide as much detail as possible so we can most efficiently resolve your problem.
Delete the any text above the line separator below before posting
Description of the issue:
How can this issue be reproduced?
Expected result:
Brave Version( check About Brave):
Additional Information: