Brave reset, lost bookmarks, lost historical data, lost bat

[riton]

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Description of the issue:
start computer -> start brave browser -> everything lost, starting like a new installation
How can this issue be reproduced?

Expected result:
recover bookmarks, bat…

Brave Version( check About Brave):
[Version 1.9.80 Chromium: 81.0.4044.138 (Official Build) (64-bit)

Additional Information:
os: Windows 10.0 Build 18363.900
hard: laptop Acer aspir E5, CPU intel i5 4210U, RAM 4GO

[Mattches]

@riton,
Can you check and confirm that you’re not using a new profile?

If you were to somehow have launched a new profile, it would indeed look as though you were starting brand new.

[riton]

Hello

I confirm i don’t use new profile

Provenance : Courrier pour Windows 10

[Mattches]

@riton,
I actually was assisting another user with a similar issue – can you follow the steps I laid out here and tell me what you find?

Restarted computer and Brave started over with none of my bookmarks or history or anything. how can I get my stuff back?

@1Kevin, Thanks for reaching out. Sorry for the inconvenience, I know things like this can be frustrating. Luckily, things like this rarely happen without cause. If all you did was restart your PC, then there’s a high likelihood that your data is still there on your machine. So lets try to find it! Wrong profile? Starting with the easiest potential solution – can you confirm that you’re using the same browsing profile you always have? [image] I ask because when you create a new profile, i…