PSA: Flagged accounts issue (August 2023 update)

UPDATE: August 18, 2023

Still can’t say too much, but do have some very good news for everyone. Brave has been going through tickets and also analyzing things on the system side. Many of you should notice your accounts have been reinstated and payments pushed through. That said, there are two things to note:

  1. If you are told in a new reply that your account will not be reinstated, this will still be true. These decisions were made after a careful review of your account.

  2. They are still reviewing some accounts. So if you’re still having issues but not received a reply, then know they are still working their way through things and you’ll get answers when they get to you and complete their investigation.

Regardless of which side of things you’re on, I believe they said you should receive an email soon as confirmation. Again, they are continuing to improve on the system and accuracy. There are no promises issues won’t occur again, but they are certainly doing everything they can to prevent it.

Thanks again for your patience and understanding through this frustration.

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