Problems with brave rewards and Uphold wallet

HI Brave Community,

I use 4 brave browsers on differnt devices (1 PC, 2 Notebooks, 1 Mobile).
All Brave Wallets for the Brave rewards are verified by Uphold Wallet.
But the amounts are incorrect. The last activity in my Uphold account was 2 month ago.
Only the amount from the first Brave Browser appears in the wallet and the Rewards from the other devices were not taken in my account. Why? How can I solve the problem?

Thank you for the support.

Best regards
Daniel

2 Likes

Thank you for reporting! Please DM with the following information:

  • Copy/paste your Wallet ID (found on brave://rewards-internals)
  • Your OS and Brave version (first three lines in brave://version)
  • A screenshot of your Rewards panel in Settings --> Brave Rewards.

This will help to speed up the troubleshooting. Thank you in advance!

3 Likes

Hi Steven, I have the same problem and I’ve already sent you a DM.

And it seems that hundreds of people are having the same problem.

I think you should make a PSA thread about this issue, because more and more people are opening threads about it, it clearly is a major bug.

I hope for your answer, thank you.

1 Like

Hi @cosmerefulanito, i’ve just seen your DM. Please see reply. Thank you.

Please see your dm I have Send you my query

Hi steeven,

unfortunately i still have the same problem on all my devices (Version 1.19.88 Chromium: 88.0.4324.96 (Offizieller Build) (64-Bit)
atteched some screenshots.

The Brave rewads Amount has not been transferred to verified Uphold wallet for months. This must be a BUG. That makes the thing unusable and unfair.

Many thanks for solving the problems soon.
Daniel

@dimme78,

There is a known bug on this that the team is investigating.

Please DM your wallet id as requested above. Thanks.

Hi steeven,

it must be a joke, that’s all a huge mess in my opinion.
Yesterday I got only 0.31 BAT since November… it should be over 30 BAT !

…thanks for your help
Best Regards,
Daniel

HI @dimme78, as requested above, please DM me your wallet id’s. Thanks.