HI Brave Community,
I use 4 brave browsers on differnt devices (1 PC, 2 Notebooks, 1 Mobile).
All Brave Wallets for the Brave rewards are verified by Uphold Wallet.
But the amounts are incorrect. The last activity in my Uphold account was 2 month ago.
Only the amount from the first Brave Browser appears in the wallet and the Rewards from the other devices were not taken in my account. Why? How can I solve the problem?
Thank you for the support.
Best regards
Daniel
2 Likes
Thank you for reporting! Please DM with the following information:
Copy/paste your Wallet ID (found on brave://rewards-internals
)
Your OS and Brave version (first three lines in brave://version
)
A screenshot of your Rewards panel in Settings --> Brave Rewards
.
This will help to speed up the troubleshooting. Thank you in advance!
3 Likes
Hi Steven, I have the same problem and I’ve already sent you a DM.
And it seems that hundreds of people are having the same problem.
I think you should make a PSA thread about this issue, because more and more people are opening threads about it, it clearly is a major bug.
I hope for your answer, thank you.
1 Like
Hi @cosmerefulanito , i’ve just seen your DM. Please see reply. Thank you.
Please see your dm I have Send you my query
dimme78
February 1, 2021, 12:59pm
8
Hi steeven,
unfortunately i still have the same problem on all my devices (Version 1.19.88 Chromium: 88.0.4324.96 (Offizieller Build) (64-Bit)
atteched some screenshots.
The Brave rewads Amount has not been transferred to verified Uphold wallet for months. This must be a BUG. That makes the thing unusable and unfair.
Many thanks for solving the problems soon.
Daniel
@dimme78 ,
There is a known bug on this that the team is investigating.
steeven
February 2, 2021, 7:38pm
10
Please DM your wallet id as requested above. Thanks.
dimme78
February 10, 2021, 11:45am
11
Hi steeven,
it must be a joke, that’s all a huge mess in my opinion.
Yesterday I got only 0.31 BAT since November… it should be over 30 BAT !
…thanks for your help
Best Regards,
Daniel
steeven
February 11, 2021, 5:51pm
12
HI @dimme78 , as requested above, please DM me your wallet id’s. Thanks.
system
Closed
March 13, 2021, 5:52pm
13
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