Problem claiming BAT Rewards

[pbradjan1994]

I have a problem claiming BAT rewards from Brave.

Both of my computers have Brave installed and on both of them I got the message that my rewards are pending payout, which is nothing unusual. But after January 7th the message disappeared and there was no claim button, just one browser showing a message “Your +5.959 BAT December rewards are on the way. Keep an eye out!”.

It’s been like that for a couple of days now but there is still no claim button and the other computer doesn’t even have that message or any other, everything just disappeared.

Should I wait a couple more days, while all the payments are processed or is there some kind of a problem with my rewards? By the way, the computers are not connected to Uphold or Gemini, so I should see the claim button.

And as of today, the message “Your +5.959 BAT December rewards are on the way. Keep an eye out!” is gone, so there is nothing on any browser. I had 6 BAT on each browser, so can you help me claim them?

[Chocoholic]

Hi, If you still have a problem, you might want to DM a moderator. Provide a link to your post and the information below in your DM.

Briefly describe your issue:

What Operating System and Brave version are you using ( Menu --> About Brave )?

Is your browser wallet currently verified? (yes/no)

What date did you verify your wallet?

Have you been able to successfully receive payments in the past?

Are you using a VPN? (yes/no)

Are you in a supported region (see here for list of supported regions)?

Does your device pass the SafteyNet check (Android only)?

Have you manually turned off Auto-contribute on all of your devices linked to Uphold??

Also include:

• Copy/paste your Wallet ID (found on brave://rewards-internals )
• Your OS and Brave version (first three lines in brave://version )
• A screenshot of your Rewards panel in Settings --> Brave Rewards

If you no longer have a problem, just click the “Solution” option for your post to move it to the Solved category. Good luck!