Still not having the claim button for my BATs from August

Brave Rewards Rewards Support
1

Briefly describe your issue:
I don’t have the claim button for my rewards from august. How long does it normally takes to receive the rewards?

What Operating System and Brave version are you using ( Menu --> About Brave )?
Version 1.29.79 Chromium: 93.0.4577.63 (Offizieller Build) (64-Bit)

Is your browser wallet currently verified? (yes/no)
I guess not if its the wallet with the 15 BATs limit.

Have you been able to successfully receive payments in the past?
no (is the first payout)

Are you using a VPN? (yes/no)
yes

Are you in a supported region (see here for list of supported regions)?
yes

2

i think your wallet is flagged… because of vpn…

3

But here brave://rewards-internals/ is the wallet “valid”.
I am using VPN just in my country and I am still receiving ads

4

Try disabling the VPN, restarting the device/browser and seeing if the claim button shows up, it’s likely the IP for the VPN is flagged because too many people have used it. You gotta understand from the servers perspective all they see is your wallet and a bunch of other wallets all wanting to claim bat from seemingly the same location which looks really sketchy. It makes it seem like someone is exploiting the ad rewards with a bunch of different devices.

5

Thank you but Thats not working :frowning:

6

Even I didn’t get the claim option infact they asked me to DM info about Wallet and closed the query without responding to it. Mostly I guess the rewards are being misused by brave and its developers

7

I also send @steeven my details but no response since days

9

Also funny since I posted this topic I am not getting rewarded for watching ads lmao

10

Thank you for reporting! Please DM with the following information:

  • Copy/paste your Wallet ID (found on brave://rewards-internals)
  • Your OS and Brave version (first three lines in brave://version)
  • A screenshot of your Rewards panel in Settings --> Brave Rewards.

This will help to speed up the troubleshooting. Thank you in advance!