Playing video's in multiple profiles breaks HWA

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Description of the issue:
When you have 2 Profiles open, if you play a Youtube video in each of them. The video’s will grind to a halt until one of them is paused.

How can this issue be reproduced?

  1. Have / Create at least 2 profiles.
  2. Start playing video’s on both profiles at the same time

Expected result:
Both video’s to play normally like they would in a single profile.

Brave Version( check About Brave):
Version 1.47.136 Chromium: 108.0.5359.128 (Official Build) beta (64-bit)

Additional Information:
Windows 11 22621.963

2 Likes
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Hello there @Bilibox , could you please try opening your main profile in private or guest mode to see if the videos play properly? If they do load, try disabling your extensions to see if this is the cause of the issue.

You can open a Guest Window by going to Main menu --> Open Guest window:

  1. On your computer, open Brave.
  2. At the top right, click Menu → More tools → Extensions.
  3. On to the extension you want to remove, click Remove.
  4. Confirm by clicking Remove.

Let me know if that works.

3

Opening in Guest mode produces the same results.

1 Like
4

This is due to an Nvidia control panel option “Max Frame Rate”. Having this set (any number) appears to break youtube. Since I’m unsure if this is an nvidia, chrome, brave, or youtube’s issue. I’ll close this for now since the solution appears to be to set Max Frame Rate to off.

1 Like
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@Bilibox thanks for letting me know that the issue got solved, and accept my apologies once again for this issue.

If you have other concerns, please let me know or create a new community post so we can further assist you.

Regards.

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