To put it bluntly, Uphold sucks! Their support sucks.
My plan was to move some of my rewards money to my bank account.
They require 2-factor security to be set up in order to do so.
I tried dozens of times and never get a verification email they claim is being sent in order to set up said 2-factor security. They have been stringing me along for weeks having me do unrelated steps and asking questions I don’t know like “What day did I create my account?” I don’t remember the day that I connected Brave to Uphold, it was months ago!
Now they tell me they have reset my 2-factor security (which has NEVER been set up) and gave me instructions for setting it up in the mobile app (which I never installed). I went ahead and installed the mobile app, and get the exact same results - no verification email is ever sent.
Very frustrating. It would be nice if Brave provided other options to actually be able to do something with the rewards.