PDFs of bank statements not loading


#1

Description of the issue
when trying to download/view my PDF bank statements from my bank (http://pmfcu.org) Brave says it couldn’t load them. my bank uses a third part (https://www4.outputservices.com/) to deliver the PDFs.

Exact URL of the website in question

Did the issue present with default Shields settings? [Default states are: Block: Ads/Trackers, 3rd Party Cookies, 3rd Party Fingerprinting Allow: Encrypt Connections enabled (HTTPS), Scripts] (yes/no)
yes

Does the site function as expected when Shields are turned off? (yes/no)
yes

Is there a specific Shields configuration that causes the site to break? If so, tell us that configuration. (yes/no)
no

Does the site function as expected when using Chrome? (yes/no)
yes

What Brave version/Build are you using when you encounter the issue?(About Brave info)
Version 0.58.18 Chromium: 71.0.3578.98 (Official Build) (64-bit)


#2

@jvaleski Thanks for reporting the issue. As you mentioned in the issue, your bank uses 3rd party to download the PDF’s (Bank statements). Can you try enabling allow all cookies in shield and then try viewing/download PDF’s ?

Thanks!


#3

enabling “all cookies” works. makes me wonder if there’s a higher-level UI indication that could/should be provided letting the user know something like “you might want to enable all cookies for what you’re up to” there’s arguably a difference between bad cookies and functional cookies that enable things like this (banking flow).


#4

:point_up_2: We’re already discussing UI features like this internally. Great minds! :slight_smile:


closed #5

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