Frozen pages on a particular site

Just started using Brave, I like how it performs.
Question; went to one on-line bank, no problem at all. Went to my other bank, and although I logged in, nothing would work, the sun-dial just kept spinning. Called the bank and they blamed my browser, I had to turn off the ads and tracker to get my bank pages to move.
Has anyone else had this problem?
Thanks for your time.

@marshman51,
Many users report online banking websites with compatibility issues. Many banks use embedded tracking features for various purposes – not all of them nefarious. Unfortunately at this time, there’s no way other than allowing ads/trackers for that particular banking site to get the site functioning properly.

However, remember that allowing ads and trackers in the Shields panel only changes per-site protections – that is, you only need to allow ads and trackers on this one site – not on all.

Thank you for your reply, it’s good to know a little about how things work, even for us who’re not sure what all these thing mean. I turned the blocker back on before leaving the site, then I ran a cleaner. :slight_smile:

Thanks for your time.

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My pleasure!
On the subject of further learning, I’d highly recommend reading our Shields documentation as it will help you better navigate and diagnose web compatibility in Brave.



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