Nothing happens after clicking on buttons under rewards settings

Support and Troubleshooting Desktop Support
#1

Description of the issue:
Nothing happens after clicking on buttons under rewards settings e.g., I click on “Add Funds” and nothing …

How can this issue be reproduced?

  1. Go to rewards settings
  2. [This is related to the wallet window on the right]
  3. Clicking on Verify Wallet, Add Funds, Withdraw Funds or Verify does nothing
  4. Clicking on Settings (the wheel), View Monthly Statement for Details or here work as expected.

Expected result:
That it actually works

Brave Version( check About Brave):
1.17.75 but this was an issue with previous versions as well.

Additional Information:
I do have a wallet with uphold but cannot transfer for the time being due to jurisdiction.
I’ve already tried disabling extensions to no avail.

#2

Hello, has anyone run into the same issue and can give me a hand with? Thx

#3

Try opening the browser anonymously or in Tor, if it doesn’t work, come back to find a solution.

#4

Yeah I tried incognito and Tor but rewards don’t exist under those modes …

#5

What’s the best way to bring this to the brave team’s attention? I’m able to update to the new versions of the browser but this issue still persists. Kind of a bummer since the balance’s been accumulating but there’s nothing I can do with it.

1 Like
#6

I’m having the same issue. Nothing happens when clicking on any of the buttons related to this stuff.

#7

Well at least I’m not alone. Haven’t found a solution yet but hopefully someone will shed some light on this issue. Hard to back brave when basic functionality is flawed.