Briefly describe your issue:
According to the browser I had to verify my uphold wallet/log in to uphold to claim my rewards or move them to my wallet. My account is verified. Now I cant click anything in the rewards box. The link to ADD funds does not work and the link to withdraw funds does not work!
I try to click on withdraw funds and nothing happens. As if it is not even a link. It goes nowhere. I was under the impression I can withdraw if I have a verified wallet and I DO. Before verifying, I clicked that same link to withdraw funds and asked me to verify. Now that I have connected the browser to my uphold and it is verified. Now I try to click withdraw and nothing happens at all.
**What Operating System and Brave version are you using
Windows 10, Dekstop Browser
Is your browser wallet currently verified? (yes)
What date did you verify your wallet?
Have you been able to successfully receive payments in the past?
never, first time trying
Are you using a VPN? (no)
Everything should be normal I understand how to use the browser and as far as I know, I only needed a minimum to verify if I did not already have a verified wallet but I DO. And it is now connected and verified. So what gives why cant I withdraw my funds? It is my first payout and I can’t seem to click the withdraw link anymore.
Do I need a minimum amount for the link to work again? What is the issue it’s not covered anywhere I have done all the verifying connecting etc but nothing says why it won’t work? I read on android you have to have a certain amount of BAT but I’m on a desktop browser and already verified and connected to my uphold account. My uphold was always verified so it should work.