Not recieving ads for over a month

Brave Rewards
,
1

Briefly describe your issue: I’m no longer getting ads, and clicking on those on the new tab does not increase my BATs. Everything used to work, and I’m sure that my country has ads currently active because I checked. My other devices (phone (iOS) and work computer (windows too)) are showing me ads normally. I read that VPN could get me banned, but I have to connect to a VPN for my job. And I already read the other instructions, tried them all, still not working.

What Operating System and Brave version are you using ( Menu --> About Brave )? Windows 10| Version 1.28.106 Chromium: 92.0.4515.159 (Official Build) (64-bit)

Is your browser wallet currently verified? (yes/no) No

What date did you verify your wallet? I still did not

Have you been able to successfully receive payments in the past? Yes

Are you using a VPN? (yes/no) Yes, sometimes

Are you in a supported region (see here for list of supported regions)? Yes

Does your device pass the SafteyNet check (Android only)?

Have you manually turned off Auto-contribute on all of your devices linked to Uphold?? Yes

Latest logs with error:

[Aug 26, 2021, 11:33:35.8 PM:ERROR:refill_unblinded_tokens.cc(189)] Failed to get signed tokens
[Aug 26, 2021, 11:33:38.0 PM:ERROR:refill_unblinded_tokens.cc(189)] Failed to get signed tokens
[Aug 26, 2021, 11:33:53.3 PM:ERROR:refill_unblinded_tokens.cc(189)] Failed to get signed tokens
[Aug 26, 2021, 11:33:53.5 PM:ERROR:refill_unblinded_tokens.cc(189)] Failed to get signed tokens
--------------------------------------------------------------------------------
[Aug 26, 2021, 11:48:10.2 PM:ERROR:refill_unblinded_tokens.cc(189)] Failed to get signed tokens
[Aug 26, 2021, 11:48:10.5 PM:ERROR:refill_unblinded_tokens.cc(189)] Failed to get signed tokens
[Aug 26, 2021, 11:49:20.7 PM:ERROR:refill_unblinded_tokens.cc(189)] Failed to get signed tokens
[Aug 26, 2021, 11:49:50.0 PM:ERROR:refill_unblinded_tokens.cc(189)] Failed to get signed tokens
[Aug 26, 2021, 11:49:56.3 PM:ERROR:refill_unblinded_tokens.cc(189)] Failed to get signed tokens
[Aug 26, 2021, 11:54:24.1 PM:ERROR:refill_unblinded_tokens.cc(189)] Failed to get signed tokens
[Aug 27, 2021, 12:01:08.3 AM:ERROR:refill_unblinded_tokens.cc(189)] Failed to get signed tokens
--------------------------------------------------------------------------------
[Aug 27, 2021, 10:33:51.4 AM:ERROR:refill_unblinded_tokens.cc(189)] Failed to get signed tokens
[Aug 27, 2021, 10:33:54.6 AM:ERROR:refill_unblinded_tokens.cc(189)] Failed to get signed tokens
[Aug 27, 2021, 10:34:02.8 AM:ERROR:refill_unblinded_tokens.cc(189)] Failed to get signed tokens
[Aug 27, 2021, 10:34:45.1 AM:ERROR:refill_unblinded_tokens.cc(189)] Failed to get signed tokens
[Aug 27, 2021, 10:37:54.3 AM:ERROR:refill_unblinded_tokens.cc(189)] Failed to get signed tokens
[Aug 27, 2021, 10:38:34.6 AM:ERROR:refill_unblinded_tokens.cc(189)] Failed to get signed tokens
[Aug 27, 2021, 10:46:33.8 AM:ERROR:refill_unblinded_tokens.cc(189)] Failed to get signed tokens
[Aug 27, 2021, 11:33:44.1 AM:ERROR:refill_unblinded_tokens.cc(189)] Failed to get signed tokens
[Aug 27, 2021, 11:40:16.3 AM:ERROR:refill_unblinded_tokens.cc(189)] Failed to get signed tokens
[Aug 27, 2021, 12:20:58.7 PM:ERROR:refill_unblinded_tokens.cc(189)] Failed to get signed tokens
[Aug 27, 2021, 1:29:48.2 PM:ERROR:publisher.cc(774)] Publisher info not found
[Aug 27, 2021, 1:46:52.1 PM:ERROR:refill_unblinded_tokens.cc(189)] Failed to get signed tokens
[Aug 27, 2021, 1:58:00.9 PM:ERROR:publisher.cc(774)] Publisher info not found
[Aug 27, 2021, 2:36:41.4 PM:ERROR:refill_unblinded_tokens.cc(189)] Failed to get signed tokens
[Aug 27, 2021, 3:02:29.8 PM:ERROR:refill_unblinded_tokens.cc(189)] Failed to get signed tokens
[Aug 27, 2021, 4:01:32.2 PM:ERROR:refill_unblinded_tokens.cc(189)] Failed to get signed tokens
[Aug 27, 2021, 4:50:52.5 PM:ERROR:refill_unblinded_tokens.cc(189)] Failed to get signed tokens
--------------------------------------------------------------------------------
[Aug 28, 2021, 11:49:54.8 AM:ERROR:refill_unblinded_tokens.cc(189)] Failed to get signed tokens
[Aug 28, 2021, 11:50:44.0 AM:ERROR:refill_unblinded_tokens.cc(189)] Failed to get signed tokens
[Aug 28, 2021, 11:52:47.3 AM:ERROR:refill_unblinded_tokens.cc(189)] Failed to get signed tokens
[Aug 28, 2021, 11:53:37.5 AM:ERROR:refill_unblinded_tokens.cc(189)] Failed to get signed tokens
[Aug 28, 2021, 11:56:17.2 AM:ERROR:refill_unblinded_tokens.cc(189)] Failed to get signed tokens
[Aug 28, 2021, 11:56:49.5 AM:ERROR:refill_unblinded_tokens.cc(189)] Failed to get signed tokens
[Aug 28, 2021, 12:03:27.7 PM:ERROR:refill_unblinded_tokens.cc(189)] Failed to get signed tokens
[Aug 28, 2021, 12:17:40.1 PM:ERROR:refill_unblinded_tokens.cc(189)] Failed to get signed tokens
[Aug 28, 2021, 12:20:40.4 PM:ERROR:refill_unblinded_tokens.cc(189)] Failed to get signed tokens
[Aug 28, 2021, 12:32:15.6 PM:ERROR:refill_unblinded_tokens.cc(189)] Failed to get signed tokens
[Aug 28, 2021, 1:20:47.9 PM:ERROR:refill_unblinded_tokens.cc(189)] Failed to get signed tokens
[Aug 28, 2021, 3:43:22.6 PM:ERROR:refill_unblinded_tokens.cc(189)] Failed to get signed tokens
[Aug 28, 2021, 3:55:07.0 PM:ERROR:refill_unblinded_tokens.cc(189)] Failed to get signed tokens
[Aug 28, 2021, 4:13:48.2 PM:ERROR:refill_unblinded_tokens.cc(189)] Failed to get signed tokens
[Aug 28, 2021, 4:28:58.4 PM:ERROR:refill_unblinded_tokens.cc(189)] Failed to get signed tokens
[Aug 28, 2021, 4:50:48.8 PM:ERROR:refill_unblinded_tokens.cc(189)] Failed to get signed tokens
[Aug 28, 2021, 4:55:30.1 PM:ERROR:refill_unblinded_tokens.cc(189)] Failed to get signed tokens
[Aug 28, 2021, 5:53:48.5 PM:ERROR:refill_unblinded_tokens.cc(189)] Failed to get signed tokens
[Aug 28, 2021, 7:14:53.4 PM:ERROR:refill_unblinded_tokens.cc(189)] Failed to get signed tokens
[Aug 28, 2021, 7:49:24.7 PM:ERROR:refill_unblinded_tokens.cc(189)] Failed to get signed tokens
[Aug 28, 2021, 8:29:26.1 PM:ERROR:refill_unblinded_tokens.cc(189)] Failed to get signed tokens
[Aug 28, 2021, 8:47:50.4 PM:ERROR:refill_unblinded_tokens.cc(189)] Failed to get signed tokens
[Aug 28, 2021, 9:09:49.8 PM:ERROR:refill_unblinded_tokens.cc(189)] Failed to get signed tokens
[Aug 28, 2021, 9:11:11.6 PM:ERROR:refill_unblinded_tokens.cc(189)] Failed to get signed tokens
[Aug 28, 2021, 9:29:35.8 PM:ERROR:refill_unblinded_tokens.cc(189)] Failed to get signed tokens
[Aug 28, 2021, 11:15:09.4 PM:ERROR:refill_unblinded_tokens.cc(189)] Failed to get signed tokens
[Aug 29, 2021, 12:24:27.1 AM:ERROR:refill_unblinded_tokens.cc(189)] Failed to get signed tokens
[Aug 29, 2021, 12:57:11.5 AM:ERROR:refill_unblinded_tokens.cc(189)] Failed to get signed tokens
--------------------------------------------------------------------------------
[Aug 29, 2021, 9:48:23.8 AM:ERROR:refill_unblinded_tokens.cc(189)] Failed to get signed tokens
[Aug 29, 2021, 9:48:35.5 AM:ERROR:refill_unblinded_tokens.cc(189)] Failed to get signed tokens
[Aug 29, 2021, 9:48:51.5 AM:ERROR:refill_unblinded_tokens.cc(189)] Failed to get signed tokens
[Aug 29, 2021, 9:50:33.7 AM:ERROR:refill_unblinded_tokens.cc(189)] Failed to get signed tokens
[Aug 29, 2021, 9:52:50.9 AM:ERROR:refill_unblinded_tokens.cc(189)] Failed to get signed tokens
[Aug 29, 2021, 9:59:47.2 AM:ERROR:refill_unblinded_tokens.cc(189)] Failed to get signed tokens
[Aug 29, 2021, 10:15:36.4 AM:ERROR:refill_unblinded_tokens.cc(189)] Failed to get signed tokens
[Aug 29, 2021, 10:44:36.9 AM:ERROR:refill_unblinded_tokens.cc(189)] Failed to get signed tokens
[Aug 29, 2021, 10:58:37.2 AM:ERROR:refill_unblinded_tokens.cc(189)] Failed to get signed tokens
[Aug 29, 2021, 12:38:06.7 PM:ERROR:refill_unblinded_tokens.cc(189)] Failed to get signed tokens
--------------------------------------------------------------------------------
[Aug 29, 2021, 7:05:52.3 PM:ERROR:refill_unblinded_tokens.cc(189)] Failed to get signed tokens
[Aug 29, 2021, 7:06:14.6 PM:ERROR:refill_unblinded_tokens.cc(189)] Failed to get signed tokens
[Aug 29, 2021, 7:06:17.8 PM:ERROR:refill_unblinded_tokens.cc(189)] Failed to get signed tokens
[Aug 29, 2021, 7:06:57.1 PM:ERROR:refill_unblinded_tokens.cc(189)] Failed to get signed tokens
[Aug 29, 2021, 7:08:35.9 PM:ERROR:refill_unblinded_tokens.cc(189)] Failed to get signed tokens
[Aug 29, 2021, 7:12:06.2 PM:ERROR:refill_unblinded_tokens.cc(189)] Failed to get signed tokens
[Aug 29, 2021, 7:20:27.5 PM:ERROR:publisher.cc(774)] Publisher info not found
[Aug 29, 2021, 7:21:18.5 PM:ERROR:refill_unblinded_tokens.cc(189)] Failed to get signed tokens
[Aug 29, 2021, 7:22:56.7 PM:ERROR:refill_unblinded_tokens.cc(189)] Failed to get signed tokens
[Aug 29, 2021, 8:30:50.2 PM:ERROR:publisher.cc(774)] Publisher info not found
[Aug 29, 2021, 8:43:40.1 PM:ERROR:refill_unblinded_tokens.cc(189)] Failed to get signed tokens
[Aug 29, 2021, 10:02:28.5 PM:ERROR:refill_unblinded_tokens.cc(189)] Failed to get signed tokens
--------------------------------------------------------------------------------
[Aug 30, 2021, 10:56:47.7 PM:ERROR:refill_unblinded_tokens.cc(189)] Failed to get signed tokens
[Aug 30, 2021, 10:57:10.0 PM:ERROR:refill_unblinded_tokens.cc(189)] Failed to get signed tokens
[Aug 30, 2021, 10:57:26.2 PM:ERROR:refill_unblinded_tokens.cc(189)] Failed to get signed tokens
[Aug 30, 2021, 10:57:42.5 PM:ERROR:refill_unblinded_tokens.cc(189)] Failed to get signed tokens
[Aug 30, 2021, 11:01:35.7 PM:ERROR:refill_unblinded_tokens.cc(189)] Failed to get signed tokens
[Aug 30, 2021, 11:07:11.0 PM:ERROR:refill_unblinded_tokens.cc(189)] Failed to get signed tokens
[Aug 30, 2021, 11:12:20.4 PM:ERROR:refill_unblinded_tokens.cc(189)] Failed to get signed tokens
[Aug 30, 2021, 11:20:41.7 PM:ERROR:refill_unblinded_tokens.cc(189)] Failed to get signed tokens
[Aug 30, 2021, 11:35:50.8 PM:ERROR:publisher.cc(774)] Publisher info not found
--------------------------------------------------------------------------------
[Aug 31, 2021, 9:39:29.4 AM:ERROR:refill_unblinded_tokens.cc(189)] Failed to get signed tokens
[Aug 31, 2021, 9:39:34.8 AM:ERROR:refill_unblinded_tokens.cc(189)] Failed to get signed tokens
[Aug 31, 2021, 9:39:57.1 AM:ERROR:refill_unblinded_tokens.cc(189)] Failed to get signed tokens
[Aug 31, 2021, 9:41:36.4 AM:ERROR:refill_unblinded_tokens.cc(189)] Failed to get signed tokens
[Aug 31, 2021, 9:42:29.6 AM:ERROR:refill_unblinded_tokens.cc(189)] Failed to get signed tokens
[Aug 31, 2021, 9:44:22.9 AM:ERROR:refill_unblinded_tokens.cc(189)] Failed to get signed tokens
[Aug 31, 2021, 9:48:37.2 AM:ERROR:refill_unblinded_tokens.cc(189)] Failed to get signed tokens
[Aug 31, 2021, 9:53:37.6 AM:ERROR:refill_unblinded_tokens.cc(189)] Failed to get signed tokens
[Aug 31, 2021, 10:09:30.9 AM:ERROR:refill_unblinded_tokens.cc(189)] Failed to get signed tokens
[Aug 31, 2021, 10:15:44.2 AM:ERROR:refill_unblinded_tokens.cc(189)] Failed to get signed tokens
[Aug 31, 2021, 10:38:19.9 AM:ERROR:publisher.cc(774)] Publisher info not found
[Aug 31, 2021, 10:43:17.8 AM:ERROR:publisher.cc(774)] Publisher info not found
[Aug 31, 2021, 10:48:44.0 AM:ERROR:publisher.cc(774)] Publisher info not found
[Aug 31, 2021, 10:50:36.8 AM:ERROR:publisher.cc(774)] Publisher info not found
[Aug 31, 2021, 10:52:43.9 AM:ERROR:publisher.cc(774)] Publisher info not found
[Aug 31, 2021, 10:55:13.5 AM:ERROR:refill_unblinded_tokens.cc(189)] Failed to get signed tokens
[Aug 31, 2021, 11:00:08.2 AM:ERROR:refill_unblinded_tokens.cc(189)] Failed to get signed tokens
[Aug 31, 2021, 11:18:51.1 AM:ERROR:publisher.cc(774)] Publisher info not found
[Aug 31, 2021, 12:00:46.0 PM:ERROR:publisher.cc(774)] Publisher info not found
[Aug 31, 2021, 12:19:29.1 PM:ERROR:publisher.cc(774)] Publisher info not found
[Aug 31, 2021, 12:20:19.6 PM:ERROR:publisher.cc(774)] Publisher info not found
[Aug 31, 2021, 12:31:20.9 PM:ERROR:publisher.cc(774)] Publisher info not found
[Aug 31, 2021, 12:31:53.5 PM:ERROR:publisher.cc(774)] Publisher info not found
[Aug 31, 2021, 12:52:04.5 PM:ERROR:refill_unblinded_tokens.cc(189)] Failed to get signed tokens
[Aug 31, 2021, 1:06:38.1 PM:ERROR:publisher.cc(845)] Failed to retrieve publisher info while updating media duration
[Aug 31, 2021, 1:06:38.1 PM:ERROR:publisher.cc(845)] Failed to retrieve publisher info while updating media duration
[Aug 31, 2021, 1:06:38.1 PM:ERROR:publisher.cc(845)] Failed to retrieve publisher info while updating media duration
[Aug 31, 2021, 1:06:38.1 PM:ERROR:publisher.cc(774)] Publisher info not found
[Aug 31, 2021, 1:06:38.1 PM:ERROR:publisher.cc(774)] Publisher info not found
3

Same log with me also, no ads since August!
How to solve this problem??

4

Still no ads.
Still no BATs.
Next payment date is set to November now.
Still no resolution from support.
Sent payment Id twice and logs as well.

@steeven @tmancey @Mattches

5

man! same problem here

dont know whats going on

6

Same issue here, seems to have happened when I linked my Gemini account. I haven’t tested going back to Uphold because it’s such an awful platform.

7

Hi @rmobo, I will be getting back to you soon. Thank you, Terry

8

Hello @tmancey ! Can you offer me help too please?

9

Same error for me, more than a month without ads

10

+1 from me

no ads since the 11th sept

win 10
brave V1.29.81
notifications are on
focus assist off
not using a roccat gaming mouse either

was working fine with local VPN but tried with vpn off,closed brave and reopened still no ads even after leaving the vpn off for a whole day.

thanks.

11

Hi. I have replied to your DM. Thank you, Terry

12

Hi. Would you be willing to screen-share to investigate further? Thank you, Terry

13

@messi10 can you please let me know what issue you are experiencing. Thank you, Terry

14

Hello, I am the OP of the post, you can see the details up.

Briefly describe your issue: I’m no longer getting ads, and clicking on those on the new tab does not increase my BATs. Everything used to work, and I’m sure that my country has ads currently active because I checked. My other devices (phone (iOS) and work computer (windows too)) are showing me ads normally. I read that VPN could get me banned, but I have to connect to a VPN for my job. And I already read the other instructions, tried them all, still not working.

What Operating System and Brave version are you using ( Menu --> About Brave )? Windows 10| Version 1.28.106 Chromium: 92.0.4515.159 (Official Build) (64-bit)

Is your browser wallet currently verified? (yes/no) No

What date did you verify your wallet? I still did not

Have you been able to successfully receive payments in the past? Yes

Are you using a VPN? (yes/no) Yes, sometimes

Are you in a supported region (see here for list of supported regions)? Yes

Does your device pass the SafteyNet check (Android only)?

Have you manually turned off Auto-contribute on all of your devices linked to Uphold?? Yes

Latest logs with error:

[Aug 26, 2021, 11:33:35.8 PM:ERROR:refill_unblinded_tokens.cc(189)] Failed to get signed tokens
[Aug 26, 2021, 11:33:38.0 PM:ERROR:refill_unblinded_tokens.cc(189)] Failed to get signed tokens
[Aug 26, 2021, 11:33:53.3 PM:ERROR:refill_unblinded_tokens.cc(189)] Failed to get signed tokens
[Aug 26, 2021, 11:33:53.5 PM:ERROR:refill_unblinded_tokens.cc(189)] Failed to get signed tokens
--------------------------------------------------------------------------------
[Aug 26, 2021, 11:48:10.2 PM:ERROR:refill_unblinded_tokens.cc(189)] Failed to get signed tokens
[Aug 26, 2021, 11:48:10.5 PM:ERROR:refill_unblinded_tokens.cc(189)] Failed to get signed tokens
[Aug 26, 2021, 11:49:20.7 PM:ERROR:refill_unblinded_tokens.cc(189)] Failed to get signed tokens
[Aug 26, 2021, 11:49:50.0 PM:ERROR:refill_unblinded_tokens.cc(189)] Failed to get signed tokens
[Aug 26, 2021, 11:49:56.3 PM:ERROR:refill_unblinded_tokens.cc(189)] Failed to get signed tokens
[Aug 26, 2021, 11:54:24.1 PM:ERROR:refill_unblinded_tokens.cc(189)] Failed to get signed tokens
[Aug 27, 2021, 12:01:08.3 AM:ERROR:refill_unblinded_tokens.cc(189)] Failed to get signed tokens
--------------------------------------------------------------------------------
[Aug 27, 2021, 10:33:51.4 AM:ERROR:refill_unblinded_tokens.cc(189)] Failed to get signed tokens
[Aug 27, 2021, 10:33:54.6 AM:ERROR:refill_unblinded_tokens.cc(189)] Failed to get signed tokens
[Aug 27, 2021, 10:34:02.8 AM:ERROR:refill_unblinded_tokens.cc(189)] Failed to get signed tokens
[Aug 27, 2021, 10:34:45.1 AM:ERROR:refill_unblinded_tokens.cc(189)] Failed to get signed tokens
[Aug 27, 2021, 10:37:54.3 AM:ERROR:refill_unblinded_tokens.cc(189)] Failed to get signed tokens
[Aug 27, 2021, 10:38:34.6 AM:ERROR:refill_unblinded_tokens.cc(189)] Failed to get signed tokens
[Aug 27, 2021, 10:46:33.8 AM:ERROR:refill_unblinded_tokens.cc(189)] Failed to get signed tokens
[Aug 27, 2021, 11:33:44.1 AM:ERROR:refill_unblinded_tokens.cc(189)] Failed to get signed tokens
[Aug 27, 2021, 11:40:16.3 AM:ERROR:refill_unblinded_tokens.cc(189)] Failed to get signed tokens
[Aug 27, 2021, 12:20:58.7 PM:ERROR:refill_unblinded_tokens.cc(189)] Failed to get signed tokens
[Aug 27, 2021, 1:29:48.2 PM:ERROR:publisher.cc(774)] Publisher info not found
[Aug 27, 2021, 1:46:52.1 PM:ERROR:refill_unblinded_tokens.cc(189)] Failed to get signed tokens
[Aug 27, 2021, 1:58:00.9 PM:ERROR:publisher.cc(774)] Publisher info not found
[Aug 27, 2021, 2:36:41.4 PM:ERROR:refill_unblinded_tokens.cc(189)] Failed to get signed tokens
[Aug 27, 2021, 3:02:29.8 PM:ERROR:refill_unblinded_tokens.cc(189)] Failed to get signed tokens
[Aug 27, 2021, 4:01:32.2 PM:ERROR:refill_unblinded_tokens.cc(189)] Failed to get signed tokens
[Aug 27, 2021, 4:50:52.5 PM:ERROR:refill_unblinded_tokens.cc(189)] Failed to get signed tokens
--------------------------------------------------------------------------------
[Aug 28, 2021, 11:49:54.8 AM:ERROR:refill_unblinded_tokens.cc(189)] Failed to get signed tokens
[Aug 28, 2021, 11:50:44.0 AM:ERROR:refill_unblinded_tokens.cc(189)] Failed to get signed tokens
[Aug 28, 2021, 11:52:47.3 AM:ERROR:refill_unblinded_tokens.cc(189)] Failed to get signed tokens
[Aug 28, 2021, 11:53:37.5 AM:ERROR:refill_unblinded_tokens.cc(189)] Failed to get signed tokens
[Aug 28, 2021, 11:56:17.2 AM:ERROR:refill_unblinded_tokens.cc(189)] Failed to get signed tokens
[Aug 28, 2021, 11:56:49.5 AM:ERROR:refill_unblinded_tokens.cc(189)] Failed to get signed tokens
[Aug 28, 2021, 12:03:27.7 PM:ERROR:refill_unblinded_tokens.cc(189)] Failed to get signed tokens
[Aug 28, 2021, 12:17:40.1 PM:ERROR:refill_unblinded_tokens.cc(189)] Failed to get signed tokens
[Aug 28, 2021, 12:20:40.4 PM:ERROR:refill_unblinded_tokens.cc(189)] Failed to get signed tokens
[Aug 28, 2021, 12:32:15.6 PM:ERROR:refill_unblinded_tokens.cc(189)] Failed to get signed tokens
[Aug 28, 2021, 1:20:47.9 PM:ERROR:refill_unblinded_tokens.cc(189)] Failed to get signed tokens
[Aug 28, 2021, 3:43:22.6 PM:ERROR:refill_unblinded_tokens.cc(189)] Failed to get signed tokens
[Aug 28, 2021, 3:55:07.0 PM:ERROR:refill_unblinded_tokens.cc(189)] Failed to get signed tokens
[Aug 28, 2021, 4:13:48.2 PM:ERROR:refill_unblinded_tokens.cc(189)] Failed to get signed tokens
[Aug 28, 2021, 4:28:58.4 PM:ERROR:refill_unblinded_tokens.cc(189)] Failed to get signed tokens
[Aug 28, 2021, 4:50:48.8 PM:ERROR:refill_unblinded_tokens.cc(189)] Failed to get signed tokens
[Aug 28, 2021, 4:55:30.1 PM:ERROR:refill_unblinded_tokens.cc(189)] Failed to get signed tokens
[Aug 28, 2021, 5:53:48.5 PM:ERROR:refill_unblinded_tokens.cc(189)] Failed to get signed tokens
[Aug 28, 2021, 7:14:53.4 PM:ERROR:refill_unblinded_tokens.cc(189)] Failed to get signed tokens
[Aug 28, 2021, 7:49:24.7 PM:ERROR:refill_unblinded_tokens.cc(189)] Failed to get signed tokens
[Aug 28, 2021, 8:29:26.1 PM:ERROR:refill_unblinded_tokens.cc(189)] Failed to get signed tokens
[Aug 28, 2021, 8:47:50.4 PM:ERROR:refill_unblinded_tokens.cc(189)] Failed to get signed tokens
[Aug 28, 2021, 9:09:49.8 PM:ERROR:refill_unblinded_tokens.cc(189)] Failed to get signed tokens
[Aug 28, 2021, 9:11:11.6 PM:ERROR:refill_unblinded_tokens.cc(189)] Failed to get signed tokens
[Aug 28, 2021, 9:29:35.8 PM:ERROR:refill_unblinded_tokens.cc(189)] Failed to get signed tokens
[Aug 28, 2021, 11:15:09.4 PM:ERROR:refill_unblinded_tokens.cc(189)] Failed to get signed tokens
[Aug 29, 2021, 12:24:27.1 AM:ERROR:refill_unblinded_tokens.cc(189)] Failed to get signed tokens
[Aug 29, 2021, 12:57:11.5 AM:ERROR:refill_unblinded_tokens.cc(189)] Failed to get signed tokens
--------------------------------------------------------------------------------
[Aug 29, 2021, 9:48:23.8 AM:ERROR:refill_unblinded_tokens.cc(189)] Failed to get signed tokens
[Aug 29, 2021, 9:48:35.5 AM:ERROR:refill_unblinded_tokens.cc(189)] Failed to get signed tokens
[Aug 29, 2021, 9:48:51.5 AM:ERROR:refill_unblinded_tokens.cc(189)] Failed to get signed tokens
[Aug 29, 2021, 9:50:33.7 AM:ERROR:refill_unblinded_tokens.cc(189)] Failed to get signed tokens
[Aug 29, 2021, 9:52:50.9 AM:ERROR:refill_unblinded_tokens.cc(189)] Failed to get signed tokens
[Aug 29, 2021, 9:59:47.2 AM:ERROR:refill_unblinded_tokens.cc(189)] Failed to get signed tokens
[Aug 29, 2021, 10:15:36.4 AM:ERROR:refill_unblinded_tokens.cc(189)] Failed to get signed tokens
[Aug 29, 2021, 10:44:36.9 AM:ERROR:refill_unblinded_tokens.cc(189)] Failed to get signed tokens
[Aug 29, 2021, 10:58:37.2 AM:ERROR:refill_unblinded_tokens.cc(189)] Failed to get signed tokens
[Aug 29, 2021, 12:38:06.7 PM:ERROR:refill_unblinded_tokens.cc(189)] Failed to get signed tokens
--------------------------------------------------------------------------------
[Aug 29, 2021, 7:05:52.3 PM:ERROR:refill_unblinded_tokens.cc(189)] Failed to get signed tokens
[Aug 29, 2021, 7:06:14.6 PM:ERROR:refill_unblinded_tokens.cc(189)] Failed to get signed tokens
[Aug 29, 2021, 7:06:17.8 PM:ERROR:refill_unblinded_tokens.cc(189)] Failed to get signed tokens
[Aug 29, 2021, 7:06:57.1 PM:ERROR:refill_unblinded_tokens.cc(189)] Failed to get signed tokens
[Aug 29, 2021, 7:08:35.9 PM:ERROR:refill_unblinded_tokens.cc(189)] Failed to get signed tokens
[Aug 29, 2021, 7:12:06.2 PM:ERROR:refill_unblinded_tokens.cc(189)] Failed to get signed tokens
[Aug 29, 2021, 7:20:27.5 PM:ERROR:publisher.cc(774)] Publisher info not found
[Aug 29, 2021, 7:21:18.5 PM:ERROR:refill_unblinded_tokens.cc(189)] Failed to get signed tokens
[Aug 29, 2021, 7:22:56.7 PM:ERROR:refill_unblinded_tokens.cc(189)] Failed to get signed tokens
[Aug 29, 2021, 8:30:50.2 PM:ERROR:publisher.cc(774)] Publisher info not found
[Aug 29, 2021, 8:43:40.1 PM:ERROR:refill_unblinded_tokens.cc(189)] Failed to get signed tokens
[Aug 29, 2021, 10:02:28.5 PM:ERROR:refill_unblinded_tokens.cc(189)] Failed to get signed tokens
--------------------------------------------------------------------------------
[Aug 30, 2021, 10:56:47.7 PM:ERROR:refill_unblinded_tokens.cc(189)] Failed to get signed tokens
[Aug 30, 2021, 10:57:10.0 PM:ERROR:refill_unblinded_tokens.cc(189)] Failed to get signed tokens
[Aug 30, 2021, 10:57:26.2 PM:ERROR:refill_unblinded_tokens.cc(189)] Failed to get signed tokens
[Aug 30, 2021, 10:57:42.5 PM:ERROR:refill_unblinded_tokens.cc(189)] Failed to get signed tokens
[Aug 30, 2021, 11:01:35.7 PM:ERROR:refill_unblinded_tokens.cc(189)] Failed to get signed tokens
[Aug 30, 2021, 11:07:11.0 PM:ERROR:refill_unblinded_tokens.cc(189)] Failed to get signed tokens
[Aug 30, 2021, 11:12:20.4 PM:ERROR:refill_unblinded_tokens.cc(189)] Failed to get signed tokens
[Aug 30, 2021, 11:20:41.7 PM:ERROR:refill_unblinded_tokens.cc(189)] Failed to get signed tokens
[Aug 30, 2021, 11:35:50.8 PM:ERROR:publisher.cc(774)] Publisher info not found
--------------------------------------------------------------------------------
[Aug 31, 2021, 9:39:29.4 AM:ERROR:refill_unblinded_tokens.cc(189)] Failed to get signed tokens
[Aug 31, 2021, 9:39:34.8 AM:ERROR:refill_unblinded_tokens.cc(189)] Failed to get signed tokens
[Aug 31, 2021, 9:39:57.1 AM:ERROR:refill_unblinded_tokens.cc(189)] Failed to get signed tokens
[Aug 31, 2021, 9:41:36.4 AM:ERROR:refill_unblinded_tokens.cc(189)] Failed to get signed tokens
[Aug 31, 2021, 9:42:29.6 AM:ERROR:refill_unblinded_tokens.cc(189)] Failed to get signed tokens
[Aug 31, 2021, 9:44:22.9 AM:ERROR:refill_unblinded_tokens.cc(189)] Failed to get signed tokens
[Aug 31, 2021, 9:48:37.2 AM:ERROR:refill_unblinded_tokens.cc(189)] Failed to get signed tokens
[Aug 31, 2021, 9:53:37.6 AM:ERROR:refill_unblinded_tokens.cc(189)] Failed to get signed tokens
[Aug 31, 2021, 10:09:30.9 AM:ERROR:refill_unblinded_tokens.cc(189)] Failed to get signed tokens
[Aug 31, 2021, 10:15:44.2 AM:ERROR:refill_unblinded_tokens.cc(189)] Failed to get signed tokens
[Aug 31, 2021, 10:38:19.9 AM:ERROR:publisher.cc(774)] Publisher info not found
[Aug 31, 2021, 10:43:17.8 AM:ERROR:publisher.cc(774)] Publisher info not found
[Aug 31, 2021, 10:48:44.0 AM:ERROR:publisher.cc(774)] Publisher info not found
[Aug 31, 2021, 10:50:36.8 AM:ERROR:publisher.cc(774)] Publisher info not found
[Aug 31, 2021, 10:52:43.9 AM:ERROR:publisher.cc(774)] Publisher info not found
[Aug 31, 2021, 10:55:13.5 AM:ERROR:refill_unblinded_tokens.cc(189)] Failed to get signed tokens
[Aug 31, 2021, 11:00:08.2 AM:ERROR:refill_unblinded_tokens.cc(189)] Failed to get signed tokens
[Aug 31, 2021, 11:18:51.1 AM:ERROR:publisher.cc(774)] Publisher info not found
[Aug 31, 2021, 12:00:46.0 PM:ERROR:publisher.cc(774)] Publisher info not found
[Aug 31, 2021, 12:19:29.1 PM:ERROR:publisher.cc(774)] Publisher info not found
[Aug 31, 2021, 12:20:19.6 PM:ERROR:publisher.cc(774)] Publisher info not found
[Aug 31, 2021, 12:31:20.9 PM:ERROR:publisher.cc(774)] Publisher info not found
[Aug 31, 2021, 12:31:53.5 PM:ERROR:publisher.cc(774)] Publisher info not found
[Aug 31, 2021, 12:52:04.5 PM:ERROR:refill_unblinded_tokens.cc(189)] Failed to get signed tokens
[Aug 31, 2021, 1:06:38.1 PM:ERROR:publisher.cc(845)] Failed to retrieve publisher info while updating media duration
[Aug 31, 2021, 1:06:38.1 PM:ERROR:publisher.cc(845)] Failed to retrieve publisher info while updating media duration
[Aug 31, 2021, 1:06:38.1 PM:ERROR:publisher.cc(845)] Failed to retrieve publisher info while updating media duration
[Aug 31, 2021, 1:06:38.1 PM:ERROR:publisher.cc(774)] Publisher info not found
[Aug 31, 2021, 1:06:38.1 PM:ERROR:publisher.cc(774)] Publisher info not found
15

Hi Please DM me your wallet id from brave://rewards-internals. Thank you, Terry

16

@tmancey good idea terry,sounds good.

17

Check out if your wallet has been flagged as well: No payout, no ads, next payment in October? - #12 by rmobo

18

I reset my wallet and it works again. The estimates at 0.0 for months finally went to 0.03 and now I have ads.
If you have nothing to lose, this is the solution that worked for me: No ads, Info invalid

19

I almost went to reset today and I just came across this.

I don’t have much, 3.1 bat in my rewards wallet and it shows in my uphold wallet.

If I reset from the Brave rewards setting icon, will I lose the 3.1 bat? Will they still be in my uphold account?

I have not had an add in 3 months. Brave is worthless at addressing the community with a solution and there are hundreds of threads all over the internet with the same problem.

20

I have the same question does it delete all the current bats we are holding?

Also, I use brave on two different computers, does it reset on both? Because my Desktop still is getting ads but my Work Laptop isn’t.

21

UPDATE:

Resetting the wallet works. Now receiving ads again!

1 Like