Briefly describe your issue:
My problem is that, for 4 months now, I have been unable to receive Brave ads. My “month progress” has been stuck at the same number this whole time, being pushed to the next month as each one passes, not transferring anything to my Uphold wallet. I have verified that Brave can send notifications, and I do not believe I made any changes on my end since it stopped working. This notification test works just fine.
What Operating System and Brave version are you using?
OS: Windows 10 Home 21H2 19044.1586
Brave: Version 1.37.109 Chromium: 100.0.4896.60 (Official Build) (64-bit)
Is your browser wallet currently verified?
My wallet is currently verified.
What date did you verify your wallet?
I am not completely sure how to see when I verified my wallet, but I can see that I created my wallet on 07/12/2021, and I can assume I began the verification process that day as well.
Have you been able to successfully receive payments in the past?
I have been able to receive payments in the past. They were coming in monthly as expected up until 2022 began. The last payment I received was 4 months ago on December 8th, 2021.
Are you using a VPN?
I am not using a VPN.
Are you in a supported region (see here for list of supported regions)?
I believe I am in a supported region if I am interpreting this list correctly. I am in the USA.
Have you manually turned off Auto-contribute on all of your devices linked to Uphold??
I have manually turned off Auto-contribute on all of my devices.
Here is my brave://rewards-internals log for the last few days:
[Mar 31, 2022, 8:54:14.0 PM:ERROR:publisher.cc(774)] Publisher info not found
[Mar 31, 2022, 8:54:14.4 PM:ERROR:refill_unblinded_tokens.cc(194)] Failed to get signed tokens
[Mar 31, 2022, 8:54:36.5 PM:ERROR:refill_unblinded_tokens.cc(194)] Failed to get signed tokens
[Mar 31, 2022, 8:54:44.0 PM:ERROR:publisher.cc(774)] Publisher info not found
--------------------------------------------------------------------------------
[Apr 01, 2022, 11:44:04.6 AM:ERROR:refill_unblinded_tokens.cc(194)] Failed to get signed tokens
[Apr 01, 2022, 11:44:21.8 AM:ERROR:refill_unblinded_tokens.cc(194)] Failed to get signed tokens
[Apr 01, 2022, 11:44:29.6 AM:ERROR:refill_unblinded_tokens.cc(194)] Failed to get signed tokens
[Apr 01, 2022, 11:44:41.8 AM:ERROR:refill_unblinded_tokens.cc(194)] Failed to get signed tokens
--------------------------------------------------------------------------------
[Apr 01, 2022, 11:51:17.9 AM:ERROR:refill_unblinded_tokens.cc(194)] Failed to get signed tokens
[Apr 01, 2022, 11:51:28.9 AM:ERROR:refill_unblinded_tokens.cc(194)] Failed to get signed tokens
[Apr 01, 2022, 11:51:30.0 AM:ERROR:refill_unblinded_tokens.cc(194)] Failed to get signed tokens
[Apr 01, 2022, 11:53:24.1 AM:ERROR:refill_unblinded_tokens.cc(194)] Failed to get signed tokens
--------------------------------------------------------------------------------
[Apr 01, 2022, 11:59:12.5 AM:ERROR:refill_unblinded_tokens.cc(194)] Failed to get signed tokens
[Apr 01, 2022, 11:59:45.6 AM:ERROR:refill_unblinded_tokens.cc(194)] Failed to get signed tokens
[Apr 01, 2022, 11:59:52.6 AM:ERROR:refill_unblinded_tokens.cc(194)] Failed to get signed tokens
[Apr 01, 2022, 12:00:58.9 PM:ERROR:refill_unblinded_tokens.cc(194)] Failed to get signed tokens
--------------------------------------------------------------------------------
[Apr 01, 2022, 12:24:04.2 PM:ERROR:refill_unblinded_tokens.cc(194)] Failed to get signed tokens
[Apr 01, 2022, 12:24:17.3 PM:ERROR:refill_unblinded_tokens.cc(194)] Failed to get signed tokens
--------------------------------------------------------------------------------
[Apr 01, 2022, 12:50:21.6 PM:ERROR:refill_unblinded_tokens.cc(194)] Failed to get signed tokens
[Apr 01, 2022, 12:51:06.7 PM:ERROR:refill_unblinded_tokens.cc(194)] Failed to get signed tokens
[Apr 01, 2022, 12:51:14.9 PM:ERROR:refill_unblinded_tokens.cc(194)] Failed to get signed tokens
[Apr 01, 2022, 12:51:27.0 PM:ERROR:refill_unblinded_tokens.cc(194)] Failed to get signed tokens
[Apr 01, 2022, 12:52:40.1 PM:ERROR:refill_unblinded_tokens.cc(194)] Failed to get signed tokens
[Apr 01, 2022, 12:54:35.1 PM:ERROR:refill_unblinded_tokens.cc(194)] Failed to get signed tokens
[Apr 01, 2022, 1:01:29.2 PM:ERROR:refill_unblinded_tokens.cc(194)] Failed to get signed tokens
[Apr 01, 2022, 1:08:23.3 PM:ERROR:refill_unblinded_tokens.cc(194)] Failed to get signed tokens
[Apr 01, 2022, 2:14:30.9 PM:ERROR:refill_unblinded_tokens.cc(194)] Failed to get signed tokens
--------------------------------------------------------------------------------
[Apr 01, 2022, 2:45:02.4 PM:ERROR:refill_unblinded_tokens.cc(194)] Failed to get signed tokens
[Apr 01, 2022, 2:45:07.8 PM:ERROR:refill_unblinded_tokens.cc(194)] Failed to get signed tokens
[Apr 01, 2022, 2:45:07.9 PM:ERROR:refill_unblinded_tokens.cc(194)] Failed to get signed tokens
[Apr 01, 2022, 2:45:43.0 PM:ERROR:refill_unblinded_tokens.cc(194)] Failed to get signed tokens
--------------------------------------------------------------------------------
[Apr 01, 2022, 3:12:44.0 PM:ERROR:refill_unblinded_tokens.cc(194)] Failed to get signed tokens
[Apr 01, 2022, 3:13:05.1 PM:ERROR:refill_unblinded_tokens.cc(194)] Failed to get signed tokens
[Apr 01, 2022, 3:13:11.2 PM:ERROR:refill_unblinded_tokens.cc(194)] Failed to get signed tokens
[Apr 01, 2022, 3:13:12.3 PM:ERROR:refill_unblinded_tokens.cc(194)] Failed to get signed tokens
[Apr 01, 2022, 3:14:05.4 PM:ERROR:refill_unblinded_tokens.cc(194)] Failed to get signed tokens
[Apr 01, 2022, 3:17:59.5 PM:ERROR:publisher.cc(774)] Publisher info not found
[Apr 01, 2022, 3:18:05.5 PM:ERROR:refill_unblinded_tokens.cc(194)] Failed to get signed tokens
[Apr 01, 2022, 3:21:37.6 PM:ERROR:refill_unblinded_tokens.cc(194)] Failed to get signed tokens
[Apr 01, 2022, 3:44:31.6 PM:ERROR:refill_unblinded_tokens.cc(194)] Failed to get signed tokens
[Apr 01, 2022, 5:39:42.9 PM:ERROR:refill_unblinded_tokens.cc(194)] Failed to get signed tokens
[Apr 01, 2022, 7:26:47.7 PM:ERROR:refill_unblinded_tokens.cc(194)] Failed to get signed tokens
--------------------------------------------------------------------------------
[Apr 01, 2022, 8:37:41.7 PM:ERROR:refill_unblinded_tokens.cc(194)] Failed to get signed tokens
[Apr 01, 2022, 8:37:58.7 PM:ERROR:refill_unblinded_tokens.cc(194)] Failed to get signed tokens
[Apr 01, 2022, 8:38:51.8 PM:ERROR:refill_unblinded_tokens.cc(194)] Failed to get signed tokens
[Apr 01, 2022, 8:39:39.9 PM:ERROR:refill_unblinded_tokens.cc(194)] Failed to get signed tokens
[Apr 01, 2022, 8:41:34.0 PM:ERROR:refill_unblinded_tokens.cc(194)] Failed to get signed tokens
[Apr 01, 2022, 8:44:39.1 PM:ERROR:refill_unblinded_tokens.cc(194)] Failed to get signed tokens
[Apr 01, 2022, 8:46:18.6 PM:ERROR:refill_unblinded_tokens.cc(194)] Failed to get signed tokens
--------------------------------------------------------------------------------
[Apr 01, 2022, 8:51:38.0 PM:ERROR:refill_unblinded_tokens.cc(194)] Failed to get signed tokens
[Apr 01, 2022, 8:52:10.1 PM:ERROR:refill_unblinded_tokens.cc(194)] Failed to get signed tokens
[Apr 01, 2022, 8:52:29.2 PM:ERROR:refill_unblinded_tokens.cc(194)] Failed to get signed tokens
[Apr 01, 2022, 8:52:34.3 PM:ERROR:refill_unblinded_tokens.cc(194)] Failed to get signed tokens
[Apr 01, 2022, 8:53:41.4 PM:ERROR:refill_unblinded_tokens.cc(194)] Failed to get signed tokens
[Apr 01, 2022, 8:54:33.5 PM:ERROR:refill_unblinded_tokens.cc(194)] Failed to get signed tokens
--------------------------------------------------------------------------------
[Apr 01, 2022, 8:58:41.6 PM:ERROR:refill_unblinded_tokens.cc(194)] Failed to get signed tokens
[Apr 01, 2022, 8:59:01.6 PM:ERROR:refill_unblinded_tokens.cc(194)] Failed to get signed tokens
[Apr 01, 2022, 9:00:47.7 PM:ERROR:refill_unblinded_tokens.cc(194)] Failed to get signed tokens
[Apr 01, 2022, 9:01:11.8 PM:ERROR:refill_unblinded_tokens.cc(194)] Failed to get signed tokens
[Apr 01, 2022, 9:01:59.9 PM:ERROR:refill_unblinded_tokens.cc(194)] Failed to get signed tokens
[Apr 01, 2022, 9:02:35.9 PM:ERROR:publisher.cc(774)] Publisher info not found
[Apr 01, 2022, 9:04:10.4 PM:ERROR:refill_unblinded_tokens.cc(194)] Failed to get signed tokens
[Apr 01, 2022, 9:20:17.7 PM:ERROR:refill_unblinded_tokens.cc(194)] Failed to get signed tokens
[Apr 01, 2022, 9:25:02.8 PM:ERROR:refill_unblinded_tokens.cc(194)] Failed to get signed tokens
[Apr 01, 2022, 9:48:16.0 PM:ERROR:refill_unblinded_tokens.cc(194)] Failed to get signed tokens
--------------------------------------------------------------------------------
[Apr 02, 2022, 12:44:56.3 PM:ERROR:publisher.cc(774)] Publisher info not found
[Apr 02, 2022, 12:44:56.6 PM:ERROR:refill_unblinded_tokens.cc(194)] Failed to get signed tokens
[Apr 02, 2022, 12:44:57.7 PM:ERROR:refill_unblinded_tokens.cc(194)] Failed to get signed tokens
[Apr 02, 2022, 12:45:07.8 PM:ERROR:refill_unblinded_tokens.cc(194)] Failed to get signed tokens
[Apr 02, 2022, 12:45:58.8 PM:ERROR:refill_unblinded_tokens.cc(194)] Failed to get signed tokens
[Apr 02, 2022, 12:46:31.9 PM:ERROR:refill_unblinded_tokens.cc(194)] Failed to get signed tokens
--------------------------------------------------------------------------------
[Apr 02, 2022, 1:07:44.6 PM:ERROR:refill_unblinded_tokens.cc(194)] Failed to get signed tokens
[Apr 02, 2022, 1:07:44.7 PM:ERROR:refill_unblinded_tokens.cc(194)] Failed to get signed tokens
[Apr 02, 2022, 1:08:11.8 PM:ERROR:refill_unblinded_tokens.cc(194)] Failed to get signed tokens
--------------------------------------------------------------------------------
[Apr 02, 2022, 1:10:47.4 PM:ERROR:refill_unblinded_tokens.cc(194)] Failed to get signed tokens
[Apr 02, 2022, 1:10:49.5 PM:ERROR:refill_unblinded_tokens.cc(194)] Failed to get signed tokens
--------------------------------------------------------------------------------
[Apr 02, 2022, 1:14:23.8 PM:ERROR:publisher.cc(774)] Publisher info not found
[Apr 02, 2022, 1:14:24.2 PM:ERROR:refill_unblinded_tokens.cc(194)] Failed to get signed tokens
[Apr 02, 2022, 1:15:02.2 PM:ERROR:refill_unblinded_tokens.cc(194)] Failed to get signed tokens
[Apr 02, 2022, 1:15:06.3 PM:ERROR:refill_unblinded_tokens.cc(194)] Failed to get signed tokens
[Apr 02, 2022, 1:15:17.5 PM:ERROR:refill_unblinded_tokens.cc(194)] Failed to get signed tokens
[Apr 02, 2022, 1:18:20.6 PM:ERROR:refill_unblinded_tokens.cc(194)] Failed to get signed tokens
[Apr 02, 2022, 1:19:32.7 PM:ERROR:publisher.cc(774)] Publisher info not found
--------------------------------------------------------------------------------
[Apr 02, 2022, 1:22:03.6 PM:ERROR:refill_unblinded_tokens.cc(194)] Failed to get signed tokens
[Apr 02, 2022, 1:22:04.8 PM:ERROR:refill_unblinded_tokens.cc(194)] Failed to get signed tokens
--------------------------------------------------------------------------------
[Apr 02, 2022, 1:46:41.5 PM:ERROR:refill_unblinded_tokens.cc(194)] Failed to get signed tokens
[Apr 02, 2022, 1:47:11.6 PM:ERROR:refill_unblinded_tokens.cc(194)] Failed to get signed tokens
[Apr 02, 2022, 1:47:17.7 PM:ERROR:refill_unblinded_tokens.cc(194)] Failed to get signed tokens
[Apr 02, 2022, 1:47:46.8 PM:ERROR:refill_unblinded_tokens.cc(194)] Failed to get signed tokens
--------------------------------------------------------------------------------
[Apr 02, 2022, 4:03:01.7 PM:ERROR:refill_unblinded_tokens.cc(194)] Failed to get signed tokens
--------------------------------------------------------------------------------
[Apr 02, 2022, 4:41:58.5 PM:ERROR:refill_unblinded_tokens.cc(194)] Failed to get signed tokens
[Apr 02, 2022, 4:42:17.6 PM:ERROR:refill_unblinded_tokens.cc(194)] Failed to get signed tokens
[Apr 02, 2022, 4:42:38.9 PM:ERROR:refill_unblinded_tokens.cc(194)] Failed to get signed tokens
[Apr 02, 2022, 4:43:51.8 PM:ERROR:refill_unblinded_tokens.cc(194)] Failed to get signed tokens
[Apr 02, 2022, 4:46:00.9 PM:ERROR:refill_unblinded_tokens.cc(194)] Failed to get signed tokens
[Apr 02, 2022, 4:47:16.0 PM:ERROR:refill_unblinded_tokens.cc(194)] Failed to get signed tokens
[Apr 02, 2022, 5:07:00.1 PM:ERROR:refill_unblinded_tokens.cc(194)] Failed to get signed tokens
[Apr 02, 2022, 5:09:46.2 PM:ERROR:refill_unblinded_tokens.cc(194)] Failed to get signed tokens
[Apr 02, 2022, 5:14:13.3 PM:ERROR:refill_unblinded_tokens.cc(194)] Failed to get signed tokens
--------------------------------------------------------------------------------
[Apr 02, 2022, 6:07:43.0 PM:ERROR:refill_unblinded_tokens.cc(194)] Failed to get signed tokens
[Apr 02, 2022, 6:08:22.1 PM:ERROR:refill_unblinded_tokens.cc(194)] Failed to get signed tokens
[Apr 02, 2022, 6:09:21.2 PM:ERROR:refill_unblinded_tokens.cc(194)] Failed to get signed tokens
[Apr 02, 2022, 6:10:41.3 PM:ERROR:refill_unblinded_tokens.cc(194)] Failed to get signed tokens
--------------------------------------------------------------------------------
[Apr 02, 2022, 9:35:37.0 PM:ERROR:refill_unblinded_tokens.cc(194)] Failed to get signed tokens
[Apr 02, 2022, 9:35:50.1 PM:ERROR:refill_unblinded_tokens.cc(194)] Failed to get signed tokens
[Apr 02, 2022, 9:36:36.1 PM:ERROR:refill_unblinded_tokens.cc(194)] Failed to get signed tokens
[Apr 02, 2022, 9:36:38.2 PM:ERROR:refill_unblinded_tokens.cc(194)] Failed to get signed tokens
[Apr 02, 2022, 9:42:29.3 PM:ERROR:refill_unblinded_tokens.cc(194)] Failed to get signed tokens
[Apr 02, 2022, 9:46:30.4 PM:ERROR:refill_unblinded_tokens.cc(194)] Failed to get signed tokens
[Apr 02, 2022, 9:47:41.5 PM:ERROR:refill_unblinded_tokens.cc(194)] Failed to get signed tokens
[Apr 02, 2022, 9:48:46.6 PM:ERROR:refill_unblinded_tokens.cc(194)] Failed to get signed tokens
[Apr 02, 2022, 9:51:35.7 PM:ERROR:refill_unblinded_tokens.cc(194)] Failed to get signed tokens
[Apr 02, 2022, 10:05:30.8 PM:ERROR:refill_unblinded_tokens.cc(194)] Failed to get signed tokens
[Apr 03, 2022, 12:06:48.0 AM:ERROR:refill_unblinded_tokens.cc(194)] Failed to get signed tokens
[Apr 03, 2022, 12:20:21.1 AM:ERROR:refill_unblinded_tokens.cc(194)] Failed to get signed tokens
--------------------------------------------------------------------------------
[Apr 03, 2022, 2:10:45.9 PM:ERROR:refill_unblinded_tokens.cc(194)] Failed to get signed tokens
--------------------------------------------------------------------------------
[Apr 03, 2022, 2:13:41.0 PM:ERROR:refill_unblinded_tokens.cc(194)] Failed to get signed tokens
[Apr 03, 2022, 2:13:56.1 PM:ERROR:refill_unblinded_tokens.cc(194)] Failed to get signed tokens
[Apr 03, 2022, 2:16:02.2 PM:ERROR:refill_unblinded_tokens.cc(194)] Failed to get signed tokens
[Apr 03, 2022, 2:16:18.3 PM:ERROR:refill_unblinded_tokens.cc(194)] Failed to get signed tokens
[Apr 03, 2022, 2:18:11.4 PM:ERROR:refill_unblinded_tokens.cc(194)] Failed to get signed tokens
[Apr 03, 2022, 2:18:29.5 PM:ERROR:refill_unblinded_tokens.cc(194)] Failed to get signed tokens
[Apr 03, 2022, 2:23:43.6 PM:ERROR:refill_unblinded_tokens.cc(194)] Failed to get signed tokens
[Apr 03, 2022, 2:24:43.7 PM:ERROR:refill_unblinded_tokens.cc(194)] Failed to get signed tokens
[Apr 03, 2022, 3:33:54.1 PM:ERROR:publisher.cc(774)] Publisher info not found
[Apr 03, 2022, 3:34:35.4 PM:ERROR:refill_unblinded_tokens.cc(194)] Failed to get signed tokens
[Apr 03, 2022, 3:42:02.5 PM:ERROR:refill_unblinded_tokens.cc(194)] Failed to get signed tokens
[Apr 03, 2022, 3:44:08.6 PM:ERROR:publisher.cc(774)] Publisher info not found
[Apr 03, 2022, 4:29:48.7 PM:ERROR:refill_unblinded_tokens.cc(194)] Failed to get signed tokens
[Apr 03, 2022, 6:48:30.3 PM:ERROR:refill_unblinded_tokens.cc(194)] Failed to get signed tokens
[Apr 03, 2022, 8:37:46.1 PM:ERROR:publisher.cc(774)] Publisher info not found
--------------------------------------------------------------------------------
[Apr 04, 2022, 1:45:11.9 PM:ERROR:refill_unblinded_tokens.cc(194)] Failed to get signed tokens
[Apr 04, 2022, 1:45:16.0 PM:ERROR:refill_unblinded_tokens.cc(194)] Failed to get signed tokens
[Apr 04, 2022, 1:45:39.1 PM:ERROR:refill_unblinded_tokens.cc(194)] Failed to get signed tokens
[Apr 04, 2022, 1:49:58.2 PM:ERROR:refill_unblinded_tokens.cc(194)] Failed to get signed tokens
[Apr 04, 2022, 1:51:39.2 PM:ERROR:refill_unblinded_tokens.cc(194)] Failed to get signed tokens
[Apr 04, 2022, 1:54:23.3 PM:ERROR:refill_unblinded_tokens.cc(194)] Failed to get signed tokens
[Apr 04, 2022, 1:55:00.2 PM:ERROR:publisher.cc(774)] Publisher info not found
[Apr 04, 2022, 1:55:03.4 PM:ERROR:refill_unblinded_tokens.cc(194)] Failed to get signed tokens
[Apr 04, 2022, 2:02:22.8 PM:ERROR:credentials_promotion.cc(502)] Token list empty
[Apr 04, 2022, 2:02:22.8 PM:ERROR:uphold_wallet.cc(331)] Transferring tokens failed!
[Apr 04, 2022, 2:03:11.7 PM:ERROR:credentials_promotion.cc(502)] Token list empty
[Apr 04, 2022, 2:03:11.7 PM:ERROR:uphold_wallet.cc(331)] Transferring tokens failed!
[Apr 04, 2022, 2:04:52.6 PM:ERROR:credentials_promotion.cc(502)] Token list empty
[Apr 04, 2022, 2:04:52.6 PM:ERROR:uphold_wallet.cc(331)] Transferring tokens failed!
[Apr 04, 2022, 2:04:52.8 PM:ERROR:credentials_promotion.cc(502)] Token list empty
[Apr 04, 2022, 2:04:52.8 PM:ERROR:uphold_wallet.cc(331)] Transferring tokens failed!
[Apr 04, 2022, 2:04:59.3 PM:ERROR:credentials_promotion.cc(502)] Token list empty
[Apr 04, 2022, 2:04:59.3 PM:ERROR:uphold_wallet.cc(331)] Transferring tokens failed!
[Apr 04, 2022, 2:04:59.5 PM:ERROR:credentials_promotion.cc(502)] Token list empty
[Apr 04, 2022, 2:04:59.5 PM:ERROR:uphold_wallet.cc(331)] Transferring tokens failed!
--------------------------------------------------------------------------------
[Apr 04, 2022, 2:08:22.4 PM:ERROR:refill_unblinded_tokens.cc(194)] Failed to get signed tokens
[Apr 04, 2022, 2:08:41.4 PM:ERROR:refill_unblinded_tokens.cc(194)] Failed to get signed tokens
[Apr 04, 2022, 2:09:09.2 PM:ERROR:refill_unblinded_tokens.cc(194)] Failed to get signed tokens
[Apr 04, 2022, 2:09:25.0 PM:ERROR:credentials_promotion.cc(502)] Token list empty
[Apr 04, 2022, 2:09:25.0 PM:ERROR:uphold_wallet.cc(331)] Transferring tokens failed!
[Apr 04, 2022, 2:10:33.3 PM:ERROR:refill_unblinded_tokens.cc(194)] Failed to get signed tokens
I really hope I am missing something simple here… I would love to get this fixed.
