There are several issues that may cause problems. This post helps consolidate the most frequent issues in one topic and you can use it for troubleshooting settings:
PSA: Friendly Reminder For People Having Issues with Rewards/Ads
Using a vpn can get your account flagged. Also, if you uninstall/reinstall Brave Browser without restoring your original verified wallet, you may have reached the 4 slot lifetime limit. This post can help you restore one slot if you have reached the limit:
Only Brave support staff will be able to check if your account has been flagged and to unflag it. Send a direct message (DM) to the moderators explaining your problem and asking them to check if your account has been flagged. Include the following information in your DM:
- Copy/paste your Wallet ID (found on
brave://rewards-internals) - Your OS and Brave version (first three lines in
brave://version) - A screenshot of your Rewards panel in `Settings → Brave Rewards
Good luck all!