Not received October payment. Rewards also not being tracked any more

Brave Rewards Rewards Support
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I see that gemini payments have processed and are “complete” on the site here. I’ve still not received mine. Also, I’m not getting any rewards being tracked: https://gyazo.com/61557dcdcc2ba55b5dca3da43396a667
Nothing tracked for November:
https://gyazo.com/268041c447ac4560391a058303dee50e
Nothing:
https://gyazo.com/7df01dfcdd9ab50067037fa78a2d449f
“No activity” for October either. ???:
https://gyazo.com/f4138f429b66d393c1dc488665567492

Windows 10 and brave

Verified gemini wallet

Don’t know where to go to see when it was verified.

Have received past payments successfully.

Not using a VPN.

Am in UK.

Not using uphold.

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What happened to my ad history, too???:

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All of my problems remain as described:

And now brave isn’t even displaying my gemini balance properly:

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@volound,
Can you please send me a DM with your wallet payment ID found on your brave://rewards-internals page s I can take a closer look?

Thanks.

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I messaged Mattches as requested but haven’t heard back from him after multiple follow-up reminders.

Can someone else help me? It’s been over 24 hours with nothing.

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Same issue here but no resolution yet. Talked to Steeven yesterday and he said my wallet was flagged by the automated system for irregular activity but haven’t heard back after that. No idea what’s going on.

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Same issue(s) no history, no payout this month, verified wallet with Gemini (which took my id, thanks…) browser giving stagnant ads. Funny enough, I thought this was a non-custodial wallet for all intents and purposes, but it seems they can just “lock us out of our payouts” if they want. outrageous. Wait till reddit hears this.

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I’m also having the same problem on both of my computers, I’ve been waiting for two months.

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Thank you for reporting! Please DM with the following information:

  • Copy/paste your Wallet ID (found on brave://rewards-internals)
  • Your OS and Brave version (first three lines in brave://version)
  • A screenshot of your Rewards panel in Settings --> Brave Rewards.

This will help to speed up the troubleshooting. Thank you in advance!

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I responded to you too, now. Please check DMs.

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Sent the DM but not getting acknowledgement from Steeven either.

Can anyone else help? Got about 15 BAT missing and not getting credited for ads. Nothing is working.

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I sent it but you didn’t answer

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@volound please see my reply.

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@steeven please check your DMs.

Still not received my BAT and I’m still not getting any BAT for any of these ads:

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Interesting how this is happening to hundreds of users it seems yet there is no official thread, notice or information on what’s causing the problem. Based off the other thread’s I’ve read so far, this issue continues to remain unresolved even after communicating with Brave staff.

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Yea this situation sucks. I like Brave but its kind of ridiculous that this hasn’t been resolved yet.

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Update:
Steeven determined that my wallet was “flagged”, and I had to confirm I wasn’t using a VPN or uphold (never used either, ever). He lifted the flag and now I’ve got a balance being displayed again:

But it’s extremely small, way smaller than before.

Also my October payment is still missing. I’m trying to get more help.

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Have same issue created several posts about it even DM staff never got any support…

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Unfortunately I’m having the same issue.

My post is here.

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My October payment is still missing, and I’ve got 20 days of ads that have apparently not been added to my November payment.

Need help.