Hi. It’s already mid november and I see that payouts have all gone out but I still have not received my rewards payout from October 2021. I received rewards on my phone over a week ago but nothing on my windows browser. My October statement is empty still and no funds were deposited into my gemini account. This is not my first month with Brave but the first time a payment has gone missing.
Just realized that there’s a template for reporting bugs.
Briefly describe your issue: Have not received ad rewards for October 2021
What Operating System and Brave version are you using ( Menu --> About Brave
)?
Windows 11 - Beta
[
Version 1.31.91 Chromium: 95.0.4638.69 (Official Build) (64-bit)
Is your browser wallet currently verified? (yes/no)
Yes - with Gemini
What date did you verify your wallet?
September 2021
Have you been able to successfully receive payments in the past?
Yes
Are you using a VPN? (yes/no)
No
Are you in a supported region (see here for list of supported regions)?
Yes
Does your device pass the SafteyNet check (Android only)?
N/A
Have you manually turned off Auto-contribute on all of your devices linked to Uphold??
Yes
Hi @Sulwyn welcome to Community
Thanks for adhering to the template. Could you kindly send me a DM with the following information:
- Copy/paste your Wallet ID and Custodian ID (found on
brave://rewards-internals
) - A screenshot of your Rewards panel in
brave://rewards-internals
. - A screenshot of your Event Logs in
brave://rewards-internals
.
This will help to speed up the troubleshooting. Thank you in advance!