Rakuten is running pop-ups in the upper right of my screen and not only refuses to stop, it is hardly possible to even contact them. The only contact info I could find on their site was an email to their PR and and a physical address in NYC for their legal. They didn’t respond to my email to their PR dept, nor to my physical letter to their legal department. I also did not receive a response from Brave community moderator about posting this post.
Thank you for reaching out and sorry to hear you’re having trouble with blocking ads. Our best recommendation is to use this link you can block ads using aggressive mode.
Additionally if you are still seeing ads you can enable these filters Fanboy Annoyances List and uBlock Annoyances List to block most ads and trackers on the web. To select them click on this link: brave://settings/shields/filters then on filters list, search and check on the boxes corresponding to the ones mentioned previously.
Let me know if that works and have a nice day!