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Description of the issue:
I’ve used Brave successfully for a couple of years on my Moto g power. But after switching to Moto g power 5g 2023 (Android 13) a week ago, no pages render in Brave. I’ve uninstalled multiple times, and afterwards it appears to work for a couple of hours, then never again, even in private tabs and with shields down.
Does this happen in private windows or only in normal window?
Does clearing cookies and cache make any difference? (So cookies within the browser and cache would be app cache which you’d have to do from within app menu in Android itself)
If you were to install Brave Beta or Brave Nightly app on your device, does this issue happen?
I found Brave beta in the play store and installed it. It seems to working! I’m even replying using it!
Should I uninstall the regular Brave app?
Can I sync the beta with the version I have installed on my laptop?
I’m still cautious, since I found that the regular Brave app also worked a few hours after I removed it then reinstalled it. I guess we’ll see in a few hours. I will toggle the beta version to be the default browser and see what happens…
No need to. What this tells us is either something in your settings (including any changes you made to brave://flags on Release is causing the issue or it’s a temporary bug in that version you have which might resolve in the next update. So you could leave it be and then see if the issue resolves in the following update.
Yes. You can always sync profiles with each other and across devices with no issues, so long as they are running current versions of Brave. Only thing to keep in mind is if you sync a setting or something that was the cause of the problem, then you’ll see the issue reappear. So perhaps try just syncing bookmarks & passwords only at first?
Indeed, we’ll have to see what happens. The issue you’re reporting seems to be an isolated incident so far. This tends to suggest it’s some unique setting or app on your phone that is causing the issue. But with it can be very difficult to narrow things down to know one one little thing is causing headaches for people.
The beta version is still working great. But the std version is still broken with no pages anywhere rendering. If you are interested in further trouble shooting I can keep it installed, otherwise I will uninstall the std version and just use the beta from here on out.
FYI I don’t even know how to access the flags you mentioned much less change them. It is a straight install from the app store with sync to my laptop enabled and that’s it as far as I know. Also my laptop only syncs bookmarks, passwords, names, emails and addresses.
I’m sorry to report that now the same behavior is present using the beta version. I was browsing with it before I went to bed just fine. When I started to use it this morning (cnn.com) logo’s were not rendering and several articles (boxes with images or videos) were blank. When I clicked on one of the mystery articles it opened in a new tab but had lots of broken content. The issue has gotten progressively worse, now to the point the rendering is useless. I couldn’t even render this community site using brave and I’m having to reply using chrome.
BTW, I also tried opening cnn.com with shields down and also in a incognito tab, and neither of those did much better - lots of unreadable content.
Just to be sure, the workaround says to change the “chrome://” flag not the “brave://” flag. I did as instructed from the brave browser, even though I typed “chrome”.
BTW after reading the GitHub thread yesterday, I restarted the phone and also disabled syncing, and both the beta and released versions have been working for about 36 hrs so far.
It goes to the same place. Like even if you type chrome://rewards-internals it will take you to brave://rewards-internals. You should see when you typed in chrome://flags that it took you to brave://flags.
@jc68 are you sure you had that flag disabled on the correct version as I see you tried Brave from different channels? Let us know if you see the problem again.
Yes. Pretty sure both STD and Beta had it disabled overnight. For sure now, including chrome too, so I guess we’ll see tomorrow what happens. I was going to uninstall the beta version today since it didn’t solve the problem but I’ll wait.
