My BATs balance suddenly becomes come to 0

[Crisevans]

Thanks you @justsomeone1 I hope you had a great day

[justsomeone1]

you very welcome @Crisevans and thanks a lot

[Crisevans]

Hi @justsomeone1 @saereV
I bring you a little update on my case.
A few hours ago I realized that once again the Ads were being added to the pending payments, which made me very happy. I got 2 Ads which totaled 0.02 BATs. I wanted to take a screenshot at that time but I had a problem with the electricity and my computer turned off. When I turned it on again, the BATS counter returned to 0. I continued browsing to see if another Ads came out and added to the wallet but no, they were not counted. Really sad

[tn.dang]

I had the same issue yesterday with v1.22.72. All my pending rewards have been restored today after I installed the latest version (v1.23.71). However, I still have issue in the current version: all my rewards have been disappeared once I verified with Uphold.

[saereV]

It seems there is some issue. Hopefully it will be fixed soon.

Bug in rewards counter!

Thanks all for reporting and for the update. This is a known issue that is actively being addressed by the Ads Payment team. The issue has been contained and we expect a full resolution for it shortly. Closing this thread for now. If we need any additional information from users I will be sure to reach out. Thank you again for your patience as we work to fully sort this out!