Briefly describe your issue:
On my laptop browser i had around 19BAT in my rewards section, but when i connected my Gemini account this disappeared and went to 0 BAT. The only thing i can see is the current earnings for November. Interestingly, when i look into my earnings history for the last 6 month, all the earned BAT is still there month by month, but it seems I cannot access this. Can someone please advise??
What Operating System and Brave version are you using (Menu --> About Brave
)?
MacOS, Brave v 1.31.88
Is your browser wallet currently verified? (yes/no)
Yes, just verified with Gemini
What date did you verify your wallet?
15.11.21
Have you been able to successfully receive payments in the past?
NA
Are you using a VPN? (yes/no)
No
Are you in a supported region (see here for list of supported regions)?
Yes
Does your device pass the SafteyNet check (Android only)?
Yes
Have you manually turned off Auto-contribute on all of your devices linked to Uphold??
Yes